- Tuscany Winery Tours
- Wine Events at Sea
- Included Features
- Trentadue Winery
- The Silver Spirit Experience
Rome to Nice on Silversea’s Silver Spirit
In 1958, Trentadue Winery founders, Leo and Evelyn Trentadue, were looking for a place to resettle from the Santa Clara Valley in California. Leo and Evelyn both loved the Sonoma County area and chose to make their home in the nearby Alexander Valley. Leo exceled at growing wine grapes and soon gained a reputation for producing top quality Zinfandel. This Zinfandel was sought out by Paul Draper, winemaker for Ridge Vineyards, and that began a close business and personal relationship between the two families that has lasted over 50 years. The California winemaking industry was in its infancy, but with encouragement and advice from Paul Draper, they opened Trentadue Winery in 1969. Trentadue Winery is now in its 48 th year, and is still a family owned winery showcasing the personal style of the Trentadue family. It has grown into a producer of 35,000 cases of award-winning wines, including the La Storia brand featuring Cabernet, Zinfandel and the Tuscan blend Cuvee 32. Robert Parker of The Wine Advocate, recently awarded 90+ points to Trentadue’s La Storia brand wines. These are just a few of the outstanding wines under the Trentadue label.
Annemarie Morse is an experienced wine connoisseur who has been actively involved in the wine industry for over 10 years. She has worked with wine in various capacities including sales, wine education, and as an assistant winemaker. Her fascination with wine led to a master’s degree in enology from Cornell University in 2010. She then pursued and completed the Court of Master Sommeliers’ Introductory Course and Examination. Her thirst for wine knowledge also led her to become a certified wine judge.
Depart your hometown for Florence Italy with an arrival on the 23rd of April.
Private transfers from the Florence airport to our luxurious hotel, the Grand Hotel Baglioni, an elegant 4 star hotel in the city center of Florence. Dinner on own this evening.
After breakfast with our intimate group we will depart for the Badia a Coltibuono Winery located in the beautiful Tuscany region. We will be hosted by the Stucchi Prinettie Family, owning the winery since 1846. Our tour includes a private guided tour of the abbey, ageing cellars, wine tasting and finishing with a 5 course luncheon served with 4 different glasses of wine in the winery’s restaurant. Dinner on own this evening.
After breakfast we will depart for the Capezzana Winery located in the Tuscany region. We will experience wine tasting, olive oil tasting, a tour of the winery and a 4-course luncheon with the winery’s organic wines. Departing the Capezzana winery we will arrive in Lucca , Victor Trentadue’s ancestral home. Lucca is a medieval city located on the Serchio River, we will enjoy a 2-hour guided walking tour of this beautiful city. Dinner on own this evening.
After breakfast we will depart for the train station. We have business class seats from Florence to Rome to board our beautiful ship the Silver Spirit.
Rome the Eternal is 25 centuries old and constantly reinventing itself. The glories of Ancient Rome, the pomp of the Renaissance Papacy, and the futuristic architecture of the 20th and 21st centuries all blend miraculously into a harmonious whole. You can get Wi-Fi in the shadow of 2,000-year-old ruins. It’s this fusion of old and new and the casual way that Romans live with their weighty history that make this city unique.
Sorrento may have become a jumping-off point for visitors to Pompeii, Capri, and Amalfi, but you can find countless reasons to love it for itself. The Sorrentine people are fair-minded and hardworking, bubbling with life and warmth. The tuff cliff on which the town rests is like a great golden pedestal spread over the bay, absorbing the sunlight in deepening shades through the mild days, and orange and lemon trees waft a luscious perfume in spring. In the evening, people fill cafés to nibble, sip, and talk nonstop; then, arms linked, they stroll and browse through the maze of shop-lined lanes.
The medieval cliff-hanging town of Taormina is overrun with tourists, yet its natural beauty is still hard to dispute. The view of the sea and Mt. Etna from its jagged cactus-covered cliffs is as close to perfection as a panorama can get—especially on clear days, when the snowcapped volcano’s white puffs of smoke rise against the blue sky. Writers have extolled Taormina’s beauty almost since it was founded in the 6th century BC by Greeks from nearby Naxos; Goethe and D. H. Lawrence were among its well-known enthusiasts. The town’s boutique-lined main streets get old pretty quickly, but the many hiking paths that wind through the beautiful hills surrounding Taormina promise a timeless alternative.
Malta’s capital, the minicity of Valletta, has ornate palaces and museums protected by massive fortifications of honey-color limestone. Houses along the narrow streets have overhanging wooden balconies for people-watching from indoors. Generations ago they gave housebound women a window on the world of the street. The main entrance to town is through the City Gate (where all bus routes end), which leads onto Triq Repubblika (Republic Street), the spine of the grid-pattern city and the main shopping street. Triq Mercante (Merchant Street) parallels Repubblika to the east and is also good for strolling. From these two streets, cross streets descend toward the water; some are stepped.
Trapani, the most important town on Sicily’s west coast, lies below the headland of Mount Erice and offers stunning views of the Egadi Islands on a clear day. Trapani’s Old District occupies a scimitarshaped promontory between the open sea on the north and the salt marshes to the south. The ancient industry of extracting salt from the marshes has recently been revived, and it is documented in the Museo delle Saline. In addition to the salt marshes,Trapani’s other interesting environs include the beautiful little hill town of Erice, the promontory of Capo San Vito stretching north beyond the splendid headland of Monte Cofano, the lovely island of Motya and the town of Marsala.
Amid the resorts of Sardinia’s northeastern coast, Olbia, a town of about 60,000, is a lively little seaport and port of call for mainland ferries at the head of a long, wide bay.San SimplicioOlbia’s little Catholic basilica, a short walk behind the main Corso Umberto and past the train station, is worth searching out if you have any spare time in Olbia. The simple granite structure dates from the 11th century, part of the great Pisan church-building program, using pillars and columns recycled from Roman buildings. The basilica has a bare, somewhat somber interior, its three naves separated by a series of arches.
Considered Corsica’s primary commercial and cultural hub, the largest city and regional capital of Ajaccio is situated on the west coast of the island, approximately 644 km (400 miles) southeast of Marseille, France. Founded in 1492, vestiges of ancient Corsica in this ville impériale revolve around the city’s most famous son, Napoléon Bonaparte, whose family home—now the national museum Maison Bonaparte—pays tribute to the emperor’s historical influence.
Livorno is a gritty city with a long and interesting history. In the early Middle Ages it alternately belonged to Pisa and Genoa. In 1421 Florence, seeking access to the sea, bought it. Cosimo I (1519–74) started construction of the harbor in 1571, putting Livorno on the map. After Ferdinando I de’ Medici (1549–1609) proclaimed Livorno a free city, it became a haven for people suffering from religious persecution; Roman Catholics from England and Jews and Moors from Spain and Portugal, among others, settled here. The Quattro Mori (Four Moors), also known as the Monument to Ferdinando I, commemorates this. (The statue of Ferdinando I dates from 1595, the bronze Moors by Pietro Tacca from the 1620s.
One of the most photographed villages along the coast, with a decidedly romantic and affluent aura, Portofino has long been a popular destination for the rich and famous. Once an ancient Roman colony and taken by the Republic of Genoa in 1229, it’s also been ruled by the French, English, Spanish, and Austrians, as well as by marauding bands of 16th-century pirates. Elite British tourists first flocked to the lush harbor in the mid-1800s. Some of Europe’s wealthiest drop anchor in Portofino in summer, but they stay out of sight by day, appearing in the evening after buses and boats have carried off the day-trippers.
United with France only since 1860, Nice has its own history and atmosphere, exemplified by the stark contrast between the openness and modernity of the Promenade des Anglais to the narrow, ocher-tinted streets of the Old Town against the center of town and the sleek tramway whizzing down the main shopping thoroughfare Avenue Jean Médecin. (A second tramway line running to the airport is expected to be operational by 2017.) It was on Colline du Château (now château-less) and at the Plage des Ponchettes, in front of the Old Town, that the Greeks established a market-port and named it Nikaia.
We begin our vacation in Florence, capital of Italy’s Tuscany region and birthplace of the Renaissance, is home to masterpieces of art and architecture. One of its most iconic sites is the Florence Cathedral, with its terra-cotta-tiled dome engineered by Brunelleschi and bell tower designed by Giotto. The Galleria dell Accademia displays Michelangelo’s “David,” while the Uffizi Gallery exhibits preeminent works such as Botticelli’s “The Birth of Venus” and da Vinci’s “Annunciation.”
While in Florence our accommodations are provided by The Grand Hotel Baglioni. The hotel is a symbol of Florentine hospitality, has always been a protagonist of historical and society events, and has welcomed visitors from all over the world since 1903. It is located in the heart of Florence, a short walk from the Palazzo dei Congressi congress centre, the exhibition centre and the most important tourist attractions. The 193 decorated rooms are comfortable and elegant. The restaurant, and in summer the magnificent roof garden, have splendid views over the city of Florence views which constantly change throughout the day. Buffet breakfast is included daily
Our first day of winery touring will be at the Badia a Coltibuono. The Stucchi Prinetti family will be hosting us on a private guided tour of the abbey, ageing cellars, tastings and a 5-course luncheon featuring 4 glasses of Badia a Coltibuono wines in the winery’s restaurant.
The Badia a Coltibuono is about one thousand years old but its prehistory takes us back to Estrucan times and beyond. As we know it today, Badia a Coltibuono (which means Abbey of the Good Harvest), dates from the middle of the eleventh century. In 1051 the monks of the Vallombrosan Order, a Tuscan reform of the Benedictines, founded the Abbey and also began planting the first vineyards in the Upper Chianti area. Over the centuries they extended their vast land holdings to include many thousands of acres and developed a flourishing wine production and commerce. In 1810, when Tuscany was under Napoleonic rule, the monks were forced to leave Coltibuono and the monastery was secularized. The estate was first sold by lottery and then in 1846, Coltibuono was bought by Guido Giuntini, a Florentine banker and great grandfather of Piero Stucchi-Prinetti, the present owner. Under the guidance of Piero Stucchi Prinetti, the estate grew and built a solid reputation in Italy and abroad through the high quality of its products. The Stucchi Prinetti family will be hosting us on a private guided tour of the abbey, ageing cellars, tastings and a 5-course luncheon featuring 4 glasses of Badia a Coltibuono wines.
Our second day of winery tasting and touring will be at Capezzana. We will enjoy a private tour, wine tasting and 4-course luncheon with wines from the estate served at the winery’s restaurant. At Carmignano the vines have been cultivated in the era pre-Roman times, about 3000 years ago, as evidenced by the wine jars and tasting cups found in Etruscan tombs. In the archives of the state of Florence was found a parchment dated 804: it is a lease that as early as 1200 years ago were cultivated at Capezzana olive trees and vines for the production of oil and wine.
In the early Renaissance , Monna Nera Bonaccorsi built the first ‘Nobleman’s house’ and nine farm houses with wine-making buildings; was 1475. Other generations and families followed in the property of the estate: the Biscotti, relations of the Medici, and the Marquis Bourbon del Monte. In the eighteenth century, a married Biscotti Bourbon enlarged the farm and bought new farms; he also introduced an administrative method exemplary, whose documents are preserved to this day in the historical archives of the company. After the Bourbon del Monte, the company passed to the Adimari Morelli and then to the Franchetti Rothschild and, from Sara de Rothschild’s widow, then to Bonacossi to Contini, and finally to the Contini Bonacossi family in 1920
After our winery experience at Capezzana we will have a delightful walking tour of Lucca, Victor Trentadue’s family origins. Our tour will include an introduction to the past history and economy of Lucca and the visit of the main sites, including the town wall, the Puccini monument, St Michael church, Napoleon Square, the Cathedral, the main shopping street and Amphitheatre Square.
~ Tastings and discussions featuring Trentadue Vineyards numerous award winning wines
~ A 4-course winemakers dinner featuring Trentadue wines and ports
~ Our events will feature Trentadue Vineyards five 90+ point wines.
~ Three nights accommodations at the Grand Hotel Baglioni including buffet breakfast daily
~ Day trip to Badia a Coltibuono Winery hosted by the owners of the winery featuring tour of the abbey and ageing cellars, tasting and a 5-course luncheon featuring the winery’s award winning wine
~ Day trip to Cappazzana Winery featuring tour, olive oil tasting, wine tasting and a 4-course luncheon featuring the winery’s award winning wine
~ 2 hour guided walking tour of Lucca, Victor Trentadue’s ancestral home
~ 1st class rail tickets from Florence to Rome
~ 10 night cruise aboard the Silver Spirit, Silverseas inclusive luxury cruise line
~ Welcome aboard party featuring cocktails and hors’ d oeuvres
~ Wine & Food education series
~ Winemakers dinner featuring Trentadue’s award winning wines
~ Butler service aboard ship
~ Complimentary beverages in suite and throughout the ship
~ In suite 24 hour dining
~ $300.00 shipboard credit per cabin!
Not included; air fare, 2 dinners in Florence and transfers in Nice
THE TRENTADUE STORY
Arriving in Sonoma County
The Trentadue family arrived in Sonoma County long before the region gained a reputation as the Wine Country. Life-long, hands-on agriculturists, Evelyn and Leo Trentadue contributed significantly to the advancement of their region over the years. In 1959, the Trentadues decided to flee the developers encroaching on their apricot and cherry orchards in Sunnyvale, the area known today around the world as Silicon Valley. To preserve their way of life, these hard-working Italian ranchers purchased 208 acres of land in Sonoma County’s then remote Alexander Valley.
There was little market for the region’s dry-farmed apples, prunes, pears, and grapes in the late 1950s, so land was cheap and plentiful. Scores of ranches were for sale but, because it was blessed with an excellent combination of climate, soil, and water, Leo settled on a special piece of property in the heart of the Alexander Valley. Little did he know what this ranch had once been, much less what it was to become.
Silver Spirit combines the award-winning hallmarks of the Silversea luxurycruise experience with expanded amenities and exciting new venues for dining and entertainment. Dine on fresh sushi and innovative Asian fusion cuisine at Seishin, meet friends at Stars Supper Club for small plate specialties and live entertainment, or recharge and rejuvenate in the 8,300-square foot spa and fitness center of the Silver Spirit. Featuring the largest suites in the Silversea fleet, Silver Spirit offers a lively, convivial atmosphere for cosmopolitan travelers who enjoy a greater variety of shipboard diversions, yet crave the personalized service and authentic and “up-close” experiences for which Silversea is known. More ways to play … and to relax … Silver Spirit.
Silversea is passionate about service and profoundly committed to maintaining the highest standards. Service that is richly personalised, genuine and caring, where every wish, every need is discretely anticipated and promptly delivered. With the experienced, highly trained personnel of a top luxury cruise line and a staff to guest ratio of nearly one to one, service excellence is guaranteed aboard the ships of Silversea.
Enjoy the ease, convenience and value of an all-inclusive cruise fare that includes almost all of your discretionary onboard expenses such as gratuities, room service, and both alcoholic and non-alcoholic beverages – those extra charges that can add up to so much more.
Renowned for culinary excellence and innovative spirit, Silversea’s luxury cruises offer a choice of open-seating dining options throughout the fleet, as well as several specialty venues aboard all non-expedition ships. In fact Silver Spirit has six restaurants to choose from; rather remarkable for a ship of her size. Daily changing menus present a wide range of offerings including Continental, vegetarian and CruiseLite selections, as well as regional specialities unique to the destination.
Silversea’s suites offer one of the highest space-per-guest ratios of any luxury cruise accommodations. All of our suites feature ocean views, and many with a private teak veranda. That’s why every Silversea suite is indulgently spacious, and beautifully furnished. Freshen up in your Italian marble bathroom with a choice of luxury amenities to suit your personal taste.
Frequently Asked Questions (FAQs) below are basic answers to some common questions. For a more comprehensive reference, this website’s General Information pages contain details on pre-cruise preparations as well as what to expect once on board. And, of course, you should always feel free to Contact Silversea to speak with a helpful sales associate.
Pre-Book Shore Excursions
When are shore excursions available to book?
Shore excursions are available to book in advance via My Silversea approximately 120-7 days prior to sailing. You may also reserve through your travel agent, or in person once on board.
Where can I see my confirmed shore excursions?
Go to My Silversea, log in, and click on My Activities in the sidebar navigation. Is there a charge for cancelling booked excursions? In most cases, excursion fares are not refundable if cancelled within 36 hours of tour departure, but the cancellation policy varies by excursion. Please read all excursion descriptions and details carefully. Penalty charges may be incurred for bookings cancelled after the stated deadline.
Shore excursions for my voyage itinerary are not yet available. Is it possible to see shore excursions that might be offered in these ports?
Yes. Go to Find a Port and search for your selected port alphabetically. Click on the Excursions tab at the top of the page. All tours offered on all itineraries that include this port will display, but please note that all tours may not be available on your voyage.
Pre-Book Salon/Spa Appointments
How can I pre-arrange my spa appointments?
Most spa and salon appointments can be made via My Silversea 60 days before your cruise departs. For Silversea Expeditions guests sailing aboard Silver Explorer, salon and spa appointments cannot be made in advance.
Can Special Services arrange my spa appointments prior to boarding?
No. Spa and salon appointments can be made before your cruise via My Silversea, or in person once on board.
Where can I see my confirmed spa and salon appointments?
Go to My Silversea, log in, and click on My Activities in the sidebar navigation.
What if the treatments I want are not available through MySilversea?
A selection of popular spa and salon treatments are available to book online in advance of your cruise. Specialty treatments are available to book in person once on board.
Is there a charge for cancelling spa/salon appointments?
Appointments must be cancelled or rescheduled at least 24 hours in advance of the scheduled appointment time to avoid a full charge for the service.
How many formal nights are on my cruise, and what type of clothing is worn?
Find out what to pack. All the details are shown in the General Information section. For Silversea Expeditions guests sailing aboard Silver Explorer, casual resort wear is appropriate at all times when on board, with the exception of two evenings when Informal attire is required. For men, this means a jacket, tie optional.
Does Silversea offer tuxedo rental service?
No, however the onboard Boutique has a limited selection of formal wear attire for purchase.
What programmes does Silversea offer and what do they cover?
Click here for detailed information about Silversea’s Travel Insurance options.
How does the Silver Shore Baggage Valet programme work and what does it cost?
With the Silver Shore Baggage Valet programme, your luggage can be picked up from your home, office or other location and travel to the select worldwide destination of your choice and back home again from many ports. Click here for details.
Do I need inoculations and/or Visas for my voyage?
Click here for detailed Travel Documents information.
Where can I go to get information on Visas?
Information for select voyages can be found at traveldocs.com/Silversea. Otherwise, please contact the appropriate consulate for specific requirements and ask your travel agent for advice on such requirements.
What’s included in my all-inclusive fare?
Select wines, champagne and spirits on board, service gratuities on board (except spa) and more! Click here to learn more about Silversea’s All-Inclusive Value. Click here for the additional rewards of a Silversea World Cruise
I would like to golf during my cruise. Can Silversea arrange tee times?
Yes! In advance of your voyage, please contact Silver Shore Concierge at 800-968-9518 or at firstname.lastname@example.org. A service charge of $100 per port will apply. This non-refundable charge will be credited to the cost of your final arrangements. Once on board, kindly visit the Shore Concierge desk.
Will there be Gentlemen Hosts be on my cruise?
Distinguished gentlemen are available as dinner companions or dance partners on select longer sailings. Voyages with Gentlemen Hosts are indicated with a bowtie icon.
Are newspapers available on board?
All guests will receive a complimentary satellite world news summary delivered daily to their suite. In addition, we offer complimentary streaming newspapers online that we invite guests to access from their tablet or smartphone aboard Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper, Silver Galapagos and Silver Discoverer.
Is there laundry service on board?
Complete valet services, including laundry, pressing and dry cleaning, are available at an additional charge and may be arranged through your butler. Laundry service is complimentary for certain suite categories and for those Venetian Society members who have reached certain reward levels. A self-service launderette offers washing machines, dryers, irons and laundry supplies, allowing you to limit the amount of cruise luggage needed, especially for longer voyages.
Are dining tables and seating times assigned?
The main dining room aboard all Silversea ships, The Restaurant, has an Open Seating arrangement, which means no assigned dining time or table. Arrive at your leisure and dine with the friends of your choice. Please discuss your dining preferences with the Maitre’d once on board.
Does The Restaurant have tables for two?
Yes, however there are a limited number available. Please discuss your dining preferences with the Maitre d’ once on board
May I make reservations in the speciality restaurants prior to embarkation?
Dining reservations for the specialty restaurants may be made once on board and online through My Silversea 120-7 days prior to departure.
Are children permitted aboard Silversea’s ships?
Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper, Silver Spirit
Minors under the age of 18 must be accompanied, in the same or connecting suite, by a parent or other responsible adult over the age of 21 for the duration of the voyage and on all shore excursions and land programmes. If the adult accompanying the minor is not their parent, a parental consent guardianship form must be signed by a parent or legal guardian and received by Silversea prior to sailing. Please contact our Special Services department at SpecialServices@Silversea.com for a Parental Consent Form. Silversea cannot accommodate infants under six months of age and reserves the right to limit the number of children under three years of age. Guests must be 21 years of age or older to consume alcohol. Silversea reserves the right to refuse to serve anyone who in its sole judgment may be under the influence of alcohol, or for any reason necessary to preserve the health and safety of guests and employees. Children under the age of 8 years old are only permitted to participate in suitable Silver Shore Excursions / shuttle service if the vehicles are equipped with the correct safety harness and seating equipment. Child harnesses and secure seating cannot be guaranteed. Silversea reserves the right to refuse children under the age of 8 years old on any tour on the basis of safety. Guests may use their own approved safety seat, booster seat or harness provided they are compatible with the local touring vehicle and can properly secure the child.
Silver Explorer, Silver Galapagos, Silver Discoverer
Minors under the age of 18 must be accompanied, in the same or connecting suite, by a parent or other responsible adults over the age of 21 for the duration of the voyage and on all shore excursions and land programmes. If the adult accompanying the minor is not their parent, a parental consent guardianship form must be signed by a parent or legal guardian and received by Silversea prior to sailing. Please contact our Special Services department at SpecialServices@Silversea.com for a Parental Consent Form. Silversea cannot accommodate infants under the age of one (1) year on board Silver Explorer and Silver Discoverer, and is unable to accommodate children less than six (6) years of age on Silver Galapagos. For Silver Explorer and Silver Discoverer no children under the age of six (6) years will be allowed on board the Zodiacs. Children under the age of six (6) years will be unable to participate in any expedition excursions or embarkations that require the use of a Zodiac. Guests must be 21 years of age or older to consume alcohol. Silversea reserves the right to refuse to serve anyone who in its sole judgment may be under the influence of alcohol, or for any reason necessary to preserve the health and safety of guests and employees.
Are there any children’s programmes or babysitting services on board?
Although Silversea permits children aboard as guests, there are no special programmes for children on board, and Silversea does not provide for the care, entertainment and supervision of children.
Does my suite have a flat-screen TV?
Yes, all suites have at least one flat-screen TV.
What is the electricity voltage in my suite? Will I need an adapter?
For your convenience, 110-volt (American current) and 220-volt (European current) outlets are provided in your suite, accommodating small appliances without the use of adapters or electric converters. The Silver Explorer has only 220 volt/60 Hz AC power and accepts Europlug or Type C plugs. A hair dryer is provided in each suite. Irons are available in the launderette.
Is there a DVD/CD player in my suite?
This varies from ship to ship and from suite to suite. Please see the suite description for the particular ship and suite category you are considering. Click here to see all the ships in the fleet.
I have allergies. Can special detergent be used to wash my sheets and towels?
Silversea can notify Housekeeping Services of your preferences. Please email email@example.com in advance of you cruise.
Is there Internet service on board?
Yes. All Silversea ships are equipped to offer wireless (Wi-Fi) Internet access. You can use your own laptop to surf the Internet and check emails at Wi-Fi locations throughout the ship, or from the comfort and privacy of your suite. Computers, email and Internet access are also available on board at the Internet Café. However, it is important to understand that telecommunication services while at sea are via satellite and significantly different than high-speed connections on land back home. The signal travels in a similar manner to radio waves but at much greater distances. Therefore, onboard Internet access is not guaranteed at all times. Satellite communications are also affected by weather and the ship’s location. In particular, Internet service is extremely sporadic while in the Arctic. Guests aboard expedition cruises to/from Svalbard should be prepared to be out of communication for the duration of their time on board. (Please be assured that Silver Explorer always has emergency communication capabilities.)
What is the charge for Internet service?
Various Internet service packages are available. Beginning with January 2016 sailings, every guest will receive at least one free hour of WiFi per day, with select suites receiving unlimited WiFi. Whether accessing the Internet via your own laptop computers or via the Internet Café computers, the same rates apply. All charges are posted directly to your onboard account. No credit is given for unused Time Plan minutes. Rates shown are in US dollars and are subject to change. To view Internet plan pricing, please click here.
Is there mobile phone (cell phone) service on the ship?
Yes. Onboard mobile phone service enables you to make and receive phone calls, text messages and other select data services on your mobile phone even when miles away from land. Your mobile phone service provider will bill you for calls and/or messages, which may appear as roaming charges. Please note that mobile phone service is sporadic at best while in the Arctic. Guests aboard voyages to/from Svalbard should be prepared to be out of communication for the duration of their time on board. Click here for more information on Silversea’s Cellular Phone service.
Will my devices work on board?
To be most successful, prepare your devices BEFORE leaving home:
Learn how to turn ON and turn OFF both the WiFi and network (mobile/cellular) connections on each of your devices.
Contact your mobile/cellular service provider to confirm that a roaming agreement with Silversea Cruises has been established and to and ask about rates. Learn how to enable your international roaming
Set up an email account if you do not have one already.
Be sure you know any usernames and passwords you may need.
Switch your settings to the most basic choice that shows less graphics and loads faster.
Make any software updates and turn off any automatic update settings for the duration of your cruise.
Download any books, audiobooks, music, movies, games, apps, etc. that you may want during your cruise.
Discuss VPN limitations with your company, as onboard personnel are not authorized to change your VPN settings.
Facebook users should bookmark and plan to use M.Facebook.com or Touch.Facebook.com instead as these have less graphics and load faster.
Don’t forget to pack any power cords/battery packs, camera cables to transfer pictures, adaptor cables and headphones you may need for each of your devices.
Will I be able to download videos and stream music?
Certain websites and services may be restricted due to limited bandwidth. Downloading videos, books and movies or using Skype are examples of high-bandwidth services that will be more frustrating than enjoyable and should be avoided. Plan to use the Internet only for emailing and web browsing.
How can someone contact me on the ship?
In the case of an emergency back home, friends and family should not call your mobile phone. The Shore-to-Ship number provided in your Final Cruise Documents is the best way to reach you while aboard ship. Click here for more information on Dial A Ship service, an alternate option for contacting ships at sea, anywhere in the world.
Will my cruise be docking at a pier or will a tender take us ashore?
Please Contact Silversea to find out whether the ports of call on your itinerary indicate the ship is scheduled for docking or anchoring. Please note that this schedule is subject to change at any time as unforeseen circumstances on the actual day in port may affect whether a ship can dock as planned.
How do I find out about the weather for a voyage?
An average temperature guide for your voyage ports and time of year is included in the Silversea tour book that is sent with your Final Cruise Documents. Alternatively, refer to these weather websites:
What is the name of port and pier where the ship will dock?
Port and pier names for embarkation and disembarkation ports are included in your Final Cruise Documents. Once you arrive at the embarkation port, signage will indicate the exact pier/berth for your Silversea ship. Communication Services
Will I be able to change currency on board?
It is a good idea to exchange some of your funds at a bank before leaving home. Most international airports also exchange funds, though they often charge higher exchange fees. In certain ports of call there will be a local bank representative on board to exchange funds into the currency of the host country.
Can I get a cash advance on the ship? Is there a charge for this?
A cash advance of $1,000 per suite, per day is permitted on board. There is a 2% fee for onboard cash advances.
Health and Medical
Is there a doctor on board?
Each Silversea ship is equipped with a Medical Centre, which is staffed by a doctor and nurse on 24-hour call when at sea. When docked, supplementary emergency care may also be obtained through local medical facilities. Guests may be charged for medical services and for medications used for their medical treatment. The Medical Centre is not intended or designed to provide on-going treatment of pre-existing conditions or for extended critical care, and Silversea is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel.
Are there wheelchairs on board for general use by guests?
Wheelchair guests must bring their own collapsible wheelchair. Please note that not all shore excursions are suitable for guests with impaired mobility. Silversea strongly recommends wheelchair guests travel with someone who is able to assist them both ashore and at sea as Silversea may be unable to offer special assistance. Please note that wheel-on and/or wheel-off access may not be available at some ports-of-call. For guests travelling aboard Silver Galapagos, those guests requiring wheel-on and/or wheel-off access must contact Silversea prior to making a booking. Silversea reserves the right to deny boarding to any guest who failed to notify Silversea of such requirement at the time of booking.
Are there medical conditions that must be disclosed to Silversea?
All guests are required to report in writing to Silversea at the time their reservation is made:
Any physical or mental condition that may require medical or professional treatment or attention during the voyage
Any condition that may render the guest unfit for travel, or that may require special care or assistance
Any condition that may pose a risk or danger to the guest or anyone else on board the ship
Any condition that may require oxygen for medical reasons
Any intention or need to use a wheelchair aboard ship.
What is Silversea’s smoking policy?
At Silversea, the comfort, enjoyment, and safety of all guests is paramount. Most areas on board are non-smoking, and, as a safety precaution, smoking is not permitted in guests suites or guest suite verandas or balconies. However, cigarette, cigar, electronic cigarette and pipe smoking is permitted in the Connoisseur’s Corner and in specifically designated areas. These areas include designated tables outside of the Panorama Lounge and the Pool Bar, as well as on open Decks 9 and 10 aboard Silver Spirit, Silver Whisper and Silver Shadow; on open Deck 9 aboard Silver Cloud and Silver Wind; in specifically-designated outside areas on Decks 5 and 6 aboard Silver Explorer; in a designated outside area on Deck 4 aboard Silver Galapagos; and in the designated smoking area on Deck 6 on Silver Discoverer.
How many passengers does each Silversea ship accommodate?
Silversea Cruises Ships:
– Silver Cloud and Silver Wind each accommodate 296 guests.
– Silver Shadow and Silver Whisper each accommodate 382 guests.
– Silver Spirit accommodates 540 guests.
Silversea Expeditions Ships:
– Silver Explorer accommodates 132 guests
– Silver Discoverer accommodates 120 guests
– Silver Galapagos accomodates 100 guests.
What is the square footage of each suite?
Suite dimensions may vary by ship. To find the details on this website, begin by clicking on the SHIPS page then click on the name of your preferred ship. In the drop down listing in the left side navigation, click on Suites.
Can we have 3 passengers in a suite?
Certain suites can accommodate a third guest. These suites are indicated with a triangle symbol on each ship’s deck plan. To find the ship deck plans on this website, begin by clicking on the SHIPS page then click on the name of your preferred ship. In the drop down listing in the left side navigation, click on Deck Plans.
Who is the owner of Silversea?
The Lefebvre family of Rome launched Silversea in 1994 and Mr Manfredi Lefebvre D’Ovidio is currently Chairman of Silversea.
Embarkation, Disembarkation & Visitors
How do I contact the ship if my flight is delayed and I will miss embarkation?
If you find that your flight will be delayed beyond your ship’s departure time, contact Silversea immediately at 800-722-9955 or 954-522-2299. If it is outside office hours, please contact the ship directly. You may dial the ship directly by using a credit card and calling (within the US) 800-775-8884 or (outside the US) 954-759-5188. To dial an internationally without using a credit card, dial 011, plus the appropriate ocean region code: (871) for Atlantic Ocean East, (872) for Pacific Ocean, (873) for Indian Ocean or (874) for Atlantic Ocean West. Then dial the appropriate ship phone number: Silver Cloud – Telephone: +1 954 672 7211, Fax: +1 954 672 7221 Silver Wind – Telephone: +1 954 672 7212, Fax: +1 954 672 7222 Silver Shadow – Telephone: +1 954 672 7213, Fax: +1 954 672 7223 Silver Whisper – Telephone: +1 954 672 7214, Fax: +1 954 672 7234 Silver Spirit – Telephone: +1 954 672 2186, Fax: +1 954 672 2187 Silver Explorer – Telephone: +1 954 672 2451, Fax: +1 954 672 2558 Silver Galapagos – Telephone: +1 954 518 7262 Example (calling Silver Cloud): 001-954-672 7211
Where will I be met when arriving at the airport?
Guests should confirm this information in their Final Cruise Documents. If your reservation includes Airport to Hotel transfers or Airport to Pier transfers, typically you will be met at the baggage claim area by an official Silversea representative.
How early may I drop off my luggage at the pier on embarkation day?
Luggage may be collected by baggage personnel no earlier than the standard embarkation time as shown in your Final Cruise Documents.
How early can we embark the ship?
Embarkation time is stated in your Final Cruise Documents.
What is Silversea’s visitor policy?
To have visitors board the vessel at the port of embarkation, please have your travel professional contact Silversea Special Services. Requests should be made in writing no later than 14 days prior to departure. For security reasons, visitors on embarkation day must be pre-registered with Silversea. For visitors during the voyage other than embarkation day, arrangements may be made on board. Please note that Silversea may limit the number of visitors permitted on board.
How early can we disembark the ship?
Disembarkation instructions will be provided on board towards the end of your voyage. Please note that disembarkation times are approximate and may vary based on final clearance by Customs.
On disembarkation day, will Silversea store my luggage at the pier so I can do an independent tour prior to flying home?
Due to security restrictions, Silversea is unable to offer this service.
Fares & Savings
What are the cancellation penalties?
Complete details are shown within the Terms & Conditions under the heading Changes & Cancellations
Will rates be lowered closer to the sailing date?
Silver Privilege Fares: book early for the best fares and availability; Silver Privilege Fares are structured to reward guests who book early with the best possible fare and the privilege of being able to select their desired suite when the best inventory is available. All Silver Privilege Fares shown are cruise-only per guest, based on double-occupancy in a Vista Suite (Adventure Class for Silver Explorer, Explorer Suite for Silver Galapagos and Silver Discoverer). Availability of all suite categories cannot be guaranteed. Fares for single guests are available upon request. Additional restrictions may apply
Fare Guarantee Programme: Silversea’s Fare Guarantee Programme provides guests with the peace of mind in knowing that when they plan ahead and book early, not only will they be able to reserve their desired suite, but they can also benefit from any future reduction in the Silver Privilege Fares for their voyage, upon request. All voyages are eligible.
If I book now and the fare is further reduced, will I get the discount?
This is reviewed on a case-by-case basis. Contact Silversea or your Travel Agent.
Bon Voyage Gifts
How can I purchase a gift order for someone on board?
Whether for a Silversea guest or for your own upcoming cruise, it’s easy to order a welcoming arrangement of fresh flowers, a special bottle of wine, premium chocolates, a spa gift certificate or any of Silversea’s thoughtful bon voyage gifts.
Download The Bon Voyage Gif Order Form
Can I purchase transfers on board?
Post-cruise transfers can be purchased on board. Kindly contact the Shore Concierge Desk.
Where can I find a list of hotels for my voyage?
Silversea hotel programmes are listed as well as in your pre-cruise documents and the annual Silversea Voyage brochure. Order or view online Brochure
How do I access the Guest Information Form for the 2nd guest in my reservation?
Guests who share a booking number will share a Guest Information Form. There is an area for Guest #1 to enter information and preferences followed by an area for Guest #2 to do the same.
When will your new brochure be available?
Availability of new publications is often announced on the Silversea website. Sign up for News & Offers to be among the first to learn of new voyages and special promotions.
May I reserve a pair of boots for use on board prior to embarkation?
While the ship does carry a supply of unisex “Wellington” style rubber gumboots, it not guaranteed that a sufficient quantity or all sizes would be available. It is recommended that Silversea Expeditions guests bring their own boots for proper size and fit. Furthermore, the boots offered through Ship to Shore Traveller are warmer and weigh only about 4lbs.
If I order expedition clothing from the Silversea outfitter, can the order be sent to the ship rather than to my home?
Ship to Shore Traveler will ship the items ordered to your home prior to departure so that you can inspect everything and ensure a good fit before embarking on your expedition.
What shore excursions are offered on Silversea Expeditions voyages?
From nature hikes and Zodiac cruises to museum tours and visits to botanical gardens, Silversea Expeditions tours vary based on the destination but typically offer a mix of outdoor adventure, local culture and nature. Day by day highlights are available for each Silver Explorer voyage. Please remember though that expedition itineraries are always subject to change due to weather and sea conditions, or to stay longer at points of special interest.
Are shore excursions included?
Every Silversea Expeditions voyage features complimentary shore excursions led by the Expedition Team. On select itineraries, optional excursions are available for purchase.
Are children allowed on Silversea Expeditions vessels?
Silversea cannot accommodate infants under the age of one (1) year on board Silver Explorer and Silver Discoverer, and is unable to accommodate children less than six (6) years of age on Silver Galapagos. For Silver Explorer and Silver Discoverer no children under the age of six (6) years will be allowed on board the Zodiacs. Children under the age of six (6) years will be unable to participate in any expedition excursions or embarkations that require the use of a Zodiac.
What are Zodiacs?
A Zodiac is an exceptionally buoyant rubber boat with an inflatable hull of multiple air-filled compartments, a feature that allows the Zodiac to float even should a compartment become deflated. A low centre of gravity makes Zodiacs very stable and ideal for cruise shore excursions. Zodiacs are also agile, allowing them to easily come alongside the Silver Explorer, to manoeuvre over reefs and between narrow passages and to explore places that would otherwise be inaccessible. All guests will participate in a complete Zodiac familiarisation session upon embarkation.
Will we see animals?
Wildlife sightings are common, however they cannot be guaranteed. Day-by-Day highlights describe animals and birds typically seen on the select itinerary. In the Voyage Journal, the log from the final day usually includes a listing of the wildlife actually encountered on that voyage. Search the archives for a voyage that matches your preferred expedition itinerary.