CONTACT SONOMA~NAPA WINE CRUISES FOR RESERVATIONS ( 877) 688-4692 or (707) 267-3184RESERVATIONS

Crystal Cruises – Food and Wine Festival
Grandeur Of Alaska

 

Alaska-Whale-Watching-Tours-7

Culinary Superstars Nobu Matsuhisa & Fumio Hazu
 
Round trip Vancouver

 
July 17, 2016 10 days

 

 
Discover a land where totem poles reach toward the sky and bald eagles soar over dynamic glaciers; a land of onion-domed churches, gold-rush outposts and breathtaking natural beauty.

 
Your Luxury Cruise Includes  
 
 
 
 
Exclusive Ultimate Vintage Room Dining Experience
&
Presentations with
Nobu Matsuhisa
 
 
– Nobu cooking demo and book signing.  
 
– Nobu Omakase Dinner in Silk Road.  
 
– Sake tasting sessions, including insight into Hazu’s unique “live” sake brewing processes such as playing Japanese music to bottles for three years to create a smoother taste from vibrations.  
 
 
A Culinary Commitment  
 
The caliber of Crystal’s program and the top-name chefs and wine experts it continues to draw are a reflection of Crystal’s culinary philosophy and execution.  
 
 
Cruise only Fare includes all beverages including fine wines, champagne, premium spirits and all non-alcoholic beverages such as bottled water, soft drinks and specialty coffees; gratuities for housekeeping, dining and bar staff; complimentary evening of specialty restaurant dining in Prego and at least once in Silk Road or The Sushi Bar (additional reservations or visits available for a modest fee.)Ϯ; 24-hour room service; personal Penthouse Butler service, enrichment workshop classes and much more.

Chef_Nobu_Matsuhisa

Nobu Matsuhisa

Master Chef Nobu Matsuhisa, fuses his unique, innovative culinary skills with the finest international ingredients to create his signature Japanese cuisine savored by fine food connoisseurs around the world. Master Chef Nobu will host a classic “Omakase” or Chef’s Choice dinner as well as a special Vintage Room dinner and a live cooking demo for guests to experience and enjoy.  

 
Fumio Hazu2

Fumio Hazu

Sake Master, Fumio Hazu, will accompany Nobu Matsuhisa— sushi maestro and mastermind behind Crystal Cruises’ Silk Road & The Sushi Bar restaurants. On board, Nobu and Fumio will host specially crafted dining events for another unforgettable cruise experience to remember.

 

Book by February 29, 2016 for $970 per person additional savings.
$200.00 shipboard credit per cabin!

 
 

 
Crystal-Cruises--element132

 

 

Day 1 – Vancouver, British Columbia, Canada  
 
Prosperous and vibrant Vancouver is Canada’s third-largest city and British Columbia’s most cosmopolitan center. Enjoy exploring the restored Gastown district or discovering the intrigue of Chinatown. Seize this opportunity to sample delicacies from the sea, explore the North Shore and Stanley Park, the largest natural park of any city on the North American continent, and browse among shops and galleries in Granville Island. Blessed with an unsurpassed natural backdrop, Vancouver is set amid a gorgeous landscape of water and mountains. On a clear day, one can view rugged mountains, emerald-green parklands and the luminous sea from almost any vantage point.  
 
Day 2 – Cruising the Inside Passage  
 
Protected from the open sea by forested isles, sheltered from the windy mainland by the tallest coastal mountains in the world, this 1,000-mile waterway seems custom-made by nature for a cruise. The deep, calm waters of the passage meander between dense pine forests where wild game abounds, with occasional rustic towns along the way.  
 
Day 3 – Ketchikan, Alaska, USA  
 
Ketchikan is the salmon capital of the world and a paradise for fishermen and nature-lovers alike. A quiet city, it hosts quaint restaurants perched on stilts above the water, scores of fascinating shops and spectacular views from every vantage point. Although Ketchikan’s Indian name means “Thundering Wings of an Eagle,” it is also known as “Alaska’s First City,” so coined as it is frequently the first stop along the Inside Passage. Venture ashore and discover Ketchikan’s rich Indian heritage, visit the world’s largest collection of authentic totem poles at Totem Bight and walk along the rustic boardwalk on Creek Street where stilt-buildings in the harbor preserve a distinct pioneer feel. Or, we welcome you to paddle a kayak on sheltered waters, take a floatplane to a remote mountain lake or try your hand at sportfishing. Regardless of how you plan to spend your time in “Alaska’s First City,” we’re sure your visit will be a memorable one.  
 
Day 4 – Juneau, Alaska, USA  
 
Juneau, the capital of Alaska, is a town accessible only by air and sea. It was founded during the rush for gold in the 1880s and was named after Joe Juneau, the prospector who first discovered gold in this state. Today, much of its independent frontier atmosphere remains. The infamous and rowdy Red Dog Saloon coexists beside impressive modern office towers. It has a superb location, snuggled between the flanks of 3,600-foot Mt. Juneau and the picturesque Gastineau Channel. Mountains, glaciers and the sea are everywhere to be seen. Among its many attractions, Juneau is our gateway to the Mendenhall Glacier, a 12-mile river of ice that is Alaska’s most accessible, and most photographed, glacier.  
 
Day 5 – Skagway, Alaska, USA  
 
Discover the flavor of the gold rush era in Skagway. In its heyday, this atmospheric frontier town was the largest in Alaska. During the height of the gold boom, Skagway was known as the gateway to the goldfields, and its population went from 2 to 10,000 in a single year. At one time it boasted 80 saloons and was known as the “roughest town on earth.” Although its population is now less than 1,000, its rip-roaring past will come alive as you stroll along Broadway or browse through the Trail of ’98 Museum’s outstanding collection of memorabilia.  
 
Day 6 – Cruising Glacier Bay  
 
This stunning amphitheater of glaciers and granite peaks is best viewed from the sea. The ice in Glacier Bay fell as snow centuries ago on the mountains that ring the bay. Compressed by its own tremendous weight, it flows seaward, producing some of the fastest-moving glaciers known. In the summer, rare humpback whales come here to feed – with luck, you’ll see one of these gentle giants.
 
Note: Subject to permit specifications/approvals. As such, the order of ports and/or cruise itinerary are subject to change at any time.
 
 


Day 7 – Sitka, Alaska, USA  
 
The symmetrical cone of Mount Edgecumbe and countless green-tufted islands welcome Crystal Symphony to picturesque Sitka. In its heyday, it was referred to as the “Paris of the Pacific” and knew great prosperity. Although founded by Alexander Baranof in 1799, it wasn’t until 1867, when Alaska was purchased by the United States, that the Stars and Stripes replaced the Russian flag. As Russia’s former capital in the New World, Sitka still retains its exotic heritage, boasting proud architecture and unique historical sites.  
 
Day 8 – Prince Rupert, British Columbia, Canada  
 
A spot of urban chic in the wilderness, Prince Rupert affords an appealing mix of stunning natural beauty and in-town amenities. Sport fishing, hiking and exceptional wildlife viewing can be experienced at close and easy proximity, with walks in the rainforest to be enjoyed without leaving city limits. Bend your head upwards to see eagles flying overhead, cast your eye across the horizon (or down one of the winding city streets) to glimpse deer, and join an excursion to the Khutzeymateen Grizzly Bear Sanctuary to observe one of the densest populations of grizzlies in North America. A pretty waterfront bordering one of the deepest natural harbors in the world is not only functional with its ferries to Vancouver Island and other destinations but also quite inviting for a leisurely visit. Stroll, dine, and feast your eyes on the scenery, making memories of First Nations culture, railway and cannery history, and mist-frocked forests.  
 
Day 9 – Cruising the Inside Passage  
 
Protected from the open sea by forested isles, sheltered from the windy mainland by the tallest coastal mountains in the world, this 1,000-mile waterway seems custom-made by nature for a cruise. The deep, calm waters of the passage meander between dense pine forests where wild game abounds, with occasional rustic towns along the way.  
 
Day 10 – Victoria, British Columbia, Canada  
 
Discovered by Captain Cook over two centuries ago, the lovely city of Victoria has successfully nurtured its English ambiance and heritage. Wonderful legacies are preserved with bright red double-decker buses and the delicious tradition of high tea.
 
Shops brim with tartans, china, silver and antiques. From the landmark Empress Hotel to the impressive Parliament Buildings, city streets are filled with gracious architecture. A glorious profusion of colorful flowers abounds within the hanging baskets on every lamppost and at the world-famous Butchart Gardens.
 
Victoria is an atmospheric city which brims with old-world charm.
 
 
Day 11 – Vancouver, British Columbia, Canada  
 
Prosperous and vibrant Vancouver is Canada’s third-largest city and British Columbia’s most cosmopolitan center. Enjoy exploring the restored Gastown district or discovering the intrigue of Chinatown. Seize this opportunity to sample delicacies from the sea, explore the North Shore and Stanley Park, the largest natural park of any city on the North American continent, and browse among shops and galleries in Granville Island. Blessed with an unsurpassed natural backdrop, Vancouver is set amid a gorgeous landscape of water and mountains. On a clear day, one can view rugged mountains, emerald-green parklands and the luminous sea from almost any vantage point.  
 

 
 
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PRE-CRUISE  
 
Vancouver, British Columbia, Canada
 
Embarking Jul 17, Sunday
 
Crystal “Classic” Hotel: The Fairmont Waterfront Hotel
 
Crystal “Classic-Plus” Hotel: The Fairmont Waterfront Hotel
 
 
 
POST-CRUISE  
 
Vancouver, British Columbia, Canada
 
Debarking Jul 27, Wednesday
 
Crystal “Classic” Hotel: The Fairmont Waterfront Hotel
 
Crystal “Classic-Plus” Hotel: The Fairmont Waterfront Hotel
 
 

Fairmont1

Jul 19, Tuesday – Ketchikan, Alaska, USA  
 
KET-A $39 City Highlights by Trolley
 
KET-B $59 Ketchikan Duck Adventure
 
KET-C $269 Misty Fjords Seaplane Exploration (This Crystal Adventures excursion MUST be pre-reserved.)
 
KET-D $89 Rainforest Wildlife Sanctuary, Eagles & Totems
 
KET-E $239 Exclusive Flightseeing & Crab Feast(This Crystal Adventures excursion MUST be pre-reserved.)
 
KET-F $179 Bear Creek Zipline
 
KET-G $69 Ketchikan Kaleidoscope
 
KET-H $629 Ketchikan by Private Hummer
 
KET-I $199 Misty Fjord & Wilderness Explorer (Pre-reservation of this Crystal Adventures excursion is recommended.)
 
KET-J $119 Totem Bight State Park & Canoe Discovery
 
KET-K $109 Rainforest Canoe & Nature Walk
 
KET-L $139 Orca Beach RIB Adventure & Nature Walk
 
 
 
Jul 20, Wednesday – Juneau, Alaska, USA  
 
JNU-A $129 Juneau Highlights
 
JNU-B $239 Five-Glacier Flightseeing Adventure (This Crystal Adventures excursion MUST be pre-reserved.)
 
JNU-C $949 The Pinnacle Experience by Helicopter (This Crystal Adventures excursion MUST be pre-reserved.)
 
JNU-D $349 Mendenhall Glacier by Helicopter & Guided Walk (This Crystal Adventures excursion MUST be pre-reserved.)
 
JNU-E $129 Alaska Sled Dog Discovery & Musher’s Camp
 
JNU-F $379 Taku Lodge Feast & Five Glacier Seaplane Discovery (This Crystal Adventures excursion MUST be pre-reserved.)
 
JNU-G $169 Rainforest Canopy & Zipline Expedition
 
JNU-H $169 Eco-Adventure: Research Vessel & Whale Exploration
 
JNU-I $79 Mendenhall Glacier Discovery & Mount Roberts Tramway
 
JNU-J $159 Whale-Watching & Wildlife Quest
 
JNU-K $199 Photo Safari by Land & Sea
 
JNU-L $169 Mendenhall Glacier & Whale Quest (Pre-reservation of this Crystal Adventures excursion is recommended.)
 
JNU-M $659 Dog Sledding & Norris Glacier by Helicopter
 
JNU-N $129 Glacier View Sea Kayaking (Pre-reservation of this Crystal Adventures excursion is recommended.)
 
JNU-O $609 Alaska Custom Hummer Adventure
 
JNU-P $159 Mendenhall Glacier Float Trip
 
JNU-Q $109 Historic Gold Panning & Salmon Bake
 
 
 
Jul 21, Thursday – Skagway, Alaska, USA  
 
SGY-A $49 Skagway by Street car
 
SGY-B $409 Glacier Bay by Bush Plane (This Crystal Adventures excursion MUST be pre-reserved.)
 
SGY-C $49 Skagway & The Red Onion Saloon
 
SGY-D $339 Glacier Discovery by Helicopter (This Crystal Adventures excursion MUST be pre-reserved.)
 
SGY-E $229 Skagway, Gardens & Glass
 
SGY-G $99 Dyea Bicycle Tour
 
SGY-H $119 White Pass Scenic Railway (Pre-reservation of this Crystal Adventures excursion is recommended.)
 
SGY-I $99 Skagway Adventure Park & Zip Lines
 
SGY-J $89 Klondike Rock Climbing & Rappelling Adventure
 
SGY-K $139 Skagway Overview & Culinary Experience
 
SGY-L $229 White Pass Train and Bike
 
SGY-M $129 Liarsville Gold Rush Stampede
 
SGY-N $269 White Pass Railway: Sled Dogs, Gold Panning and 40 Below
 
SGY-O $229 Klondike Highlights
 
SGY-P $199 Eagle Preserve Wilderness River Adventure
 
SGY-Q $159 Sawtooth Mountain Rainforest Hike
 
SGY-R $169 Valley of the Eagles Golf in Haines
 
SGY-S $289 Photography Tour to Haines
 
SGY-W $559 Glacier Flightseeing & Dog Sledding (This Crystal Adventures excursion MUST be pre-reserved.)
 
 
 
Jul 23, Saturday – Sitka, Alaska, USA  
 
SIT-A $139 Cultural Sitka
 
SIT-C $149 Ocean Raft Adventure
 
SIT-D $129 Dry Suit Snorkel
 
SIT-E $59 Historic Sitka & Nature Walk
 
SIT-G $89 Sitka Hike & Bike
 
SIT-I $129 Sea Otter & Wildlife Quest
 
SIT-J $139 Wilderness Sea Kayaking Adventure
 
SIT-K $199 Jet-Cat Wildlife Quest & Beach Explorer
 
SIT-L $69 Sitka’s Russian Past & Eagle Raptor Center (Pre-reservation of this Crystal Adventures excursion is recommended.)
 
SIT-M $419 Private Catamaran Cruise
 
SIT-N $249 Sitka Salmon Fishing
 
SIT-P $249 Alaska ATV
 
SIT-RV Complimentary Volunteering at Sitka Sound Science Center
 
SIT-S $189 Sea Otters, Raptors & Bears – Oh My!
 
SIT-T $79 Sitka Art & Glass Walk
 
 
 
Jul 26, Tuesday – Victoria, British Columbia, Canada  
 
VIC-A $59 Victoria Impressions
 
VIC-B $159 Victoria by Horse-Drawn Carriage
 
VIC-C $89 City Sights & Craigdarroch Castle by Double Decker Bus
 
VIC-D $199 Behind the Scenes at Butchart Gardens
 
VIC-E $179 Butchart Gardens English Tea
 
VIC-FV Complimentary Crystal Voluntourism: Mustard Seed Food Bank
 
VIC-1 $699 Private Half-Day Car with English Speaking Guide
 
VIC-2 $1,389 Private Full-Day Car with English Speaking Guide
 
VIC-3 $659 Private Half-Day SUV with English Speaking Guide
 
VIC-4 $1,319 Private Full-Day SUV with English Speaking Guide
 
VIC-5 $1,299 Private Half-Day Van with English Speaking Guide
 
VIC-6 $2,499 Private Full-Day Van with English Speaking Guide

Included in this Cruise  
 
All-inclusive cruises include complimentary fine wines and premium spirits throughout both ships as well as gratuities for housekeeping, bar, dining and Penthouse butler staff.
 
In addition to Book Now Cruise-Only Fares, Crystal’s all-inclusive value provides:
 
 
Fine Dining  
 
Up to eight evening dining venues
Complimentary select fine wines, champagne and premium spirits throughout the ship
Complimentary evening of specialty restaurant dining in Prego and at least once in Nobu Matsuhisa’s Silk Road or The Sushi Bar (additional reservations or visits available for a modest fee.)Ϯ
Open-bar service throughout the ship
Gratuities for housekeeping, bar and dining staff throughout the ship
The Bistro, a European-style sidewalk café, now with extended hours into the late evening
All non-alcoholic beverages including bottled water, specialty coffee drinks, soft drinks, fresh juices and Afternoon Tea service
Acclaimed Crystal Wine & Food Festival® cruises featuring famous chefs and wine authorities on select voyages
Early embarkation luncheon
Welcome champagne
24-hour room service
Afternoon Tea in elegant Palm Court
Innovative Modern Cuisine as well as Global Inspired specialty menus
 
 
Enrichment & Entertainment  
 
Computer University@Sea® classes with software instruction
Technology Concierge “how to” tips on latest high-tech gadgets and apps
Digital USC School of Cinematic Arts Digital Filmmaking classes
Experiences of Discovery® theme cruises with focused programming on music, film & theatre, wellness, golf and more
Crystal Visions® Enrichment Series lecture series featuring renowned speakers, authors, celebrities and destination experts
Interactive Ocean Views™ , and Local Insights on select voyages where native experts come on board to share their unique, niche knowledge about the destination’s art, politics, archaeology or history
Breakout new productions shows including Rocket Man!: a tribute to Elton John, the high-energy, rhythmic 6/8 Café, plus piano bars and chic nightclubs
Magic Castle® at Sea offering intimate up-close performances and educational classes
Recent-release films in spacious surround-sound Hollywood Theatre
Dance lessons
Ambassador Hosts, cultured and well-traveled gentlemen, are available on every cruise to socialize and dance the night away
Art classes with Odyssey Art At Sea
Dedicated Junior Cruiser facilities and programs
Concierge services for personal arrangements ashore
 
 
Fitness  
 
Gym with state-of-the art fitness equipment
Well-appointed separate men’s and women’s steam, saunas and whirlpools in the only Feng Shui-inspired spa at sea
Fitness classes including yoga, mat Pilates, “Tour de Spin” cycling, cutting-edge Kinesis™ systems and Tai Chi courses
Golf lessons with PGA instructors
Exclusive 360° (wraparound) teak Promenade Deck for uninterrupted walks, jogs and sweeping ocean views
Walk-on-Water® weighted vests and Nordic Pole walking equipment
Paddle tennis
 
 
Stateroom Services & Amenities  
 
In-stateroom satellite TV and movie/DVD rentals
Twice daily housekeeping with nightly turndown service
Complimentary soft drinks and bottled water as well as complimentary select beer, wine and spirits upon request
Kimonos, Frette bathrobes, 100% Egyptian cotton linens, and a menu of pillow options
Self-service launderettes
 
 
Penthouse Services & Amenities  
 
Personal butler service with gratuities included
Unpacking and packing upon request
Pressing and shoe shine
Afternoon tea service and nightly hors d’oeuvres
Stocked bar and afternoon canapés
Order “in” from specialty restaurants
Private car transfers (category CP only)
 
 
†Crystal Cruises offers each guest the opportunity to dine at least once on a complimentary basis in Prego and at least once in Silk Road or the Sushi Bar. Additional reservations including “walk-in” visits are subject to a $30 per person fee, per dining experience, subject to availability.

Deluxe Staterooms

See Room Layout »

(C3) Deck 7
Brochure Fare $10,730
2-for-1 Fare Per Person $5,365
Book Now Savings -$970
Book Now Fare $4,395
Crystal Society Saves $105
(C2) Deck 7
Brochure Fare $11,180
2-for-1 Fare Per Person $5,590
Book Now Savings -$970
Book Now Fare $4,620
Crystal Society Saves $110
(C1) Deck 7
Brochure Fare $12,080
2-for-1 Fare Per Person $6,040
Book Now Savings -$970
Book Now Fare $5,070
Crystal Society Saves $125

Deluxe Staterooms
With Verandah

See Room Layout »

(B3) Deck 8
Brochure Fare $13,690
2-for-1 Fare Per Person $6,845
Book Now Savings -$970
Book Now Fare $5,875
Crystal Society Saves $145
(B2) Deck 8
Brochure Fare $14,050
2-for-1 Fare Per Person $7,025
Book Now Savings -$970
Book Now Fare $6,055
Crystal Society Saves $150
(B1) Deck 8
Brochure Fare $14,500
2-for-1 Fare Per Person $7,250
Book Now Savings -$970
Book Now Fare $6,280
Crystal Society Saves $155
(A2) Deck 9
Brochure Fare $14,770
2-for-1 Fare Per Person $7,385
Book Now Savings -$970
Book Now Fare $6,415
Crystal Society Saves $155
(A1) Deck 9
Brochure Fare $14,950
2-for-1 Fare Per Person $7,475
Book Now Savings -$970
Book Now Fare $6,505
Crystal Society Saves $160
(P2) Deck 10
Brochure Fare $15,130
2-for-1 Fare Per Person $7,565
Book Now Savings -$970
Book Now Fare $6,595
Crystal Society Saves $160
(P1) Deck 10
Brochure Fare $15,310
2-for-1 Fare Per Person $7,655
Book Now Savings -$970
Book Now Fare $6,685
Crystal Society Saves $165

Penthouse
With Verandah

See Room Layout »

(PH) Deck 11, Deck 10
Brochure Fare $21,210
2-for-1 Fare Per Person $10,605
Book Now Savings -$970
Book Now Fare $9,635
Crystal Society Saves $240

Penthouse Suite
With Verandah

See Room Layout »

(PS) Deck 11
Call for Availability
Brochure Fare $27,680
2-for-1 Fare Per Person $13,840
Book Now Savings -$970
Book Now Fare $12,870
Crystal Society Saves $320

Crystal Penthouse
With Verandah

See Room Layout »

(CP) Deck 11
Call for Availability
Brochure Fare $53,160
2-for-1 Fare Per Person $26,580
Book Now Savings -$970
Book Now Fare $25,610
Crystal Society Saves $635


What is this new Personal Select Air/Sea Program for 2015/16 cruises?
Crystal’s Personal Select Air/Sea Program allows guests to select their flights, class of service and date of travel from a choice of multiple itinerary options or in consultation with our experienced Air/Sea Concierge. Guests may indicate their preference for Personal Select Air/Sea at time of booking or at any time prior to sailing. Personal Select Air/Sea Program rates are based on the selected itinerary and include transfers between the airport and pier on embarkation/disembarkation dates. Guests participating in Crystal’s Personal Select Air/Sea Program also have the assurance of Crystal’s support in the event of unanticipated airline or cruise schedule changes or delays that may impact their air travel plans.

What cruises are applicable under the new program?
All cruises in 2015 and 2016.

How does the new program work?
Guests may specify their intention to book our Personal Select Air/Sea Program at time of booking. Once the cruise booking is confirmed and we are within 10 months of the sailing date, the travel agent will have access to the Air/Sea flight booking engine to search for itineraries and fares. They can then book the selected itinerary directly online. Bookings made within 10 months of sailing will have immediate access.

Why can’t the flights be booked more than 10 months prior to departure?
Airlines publish their schedules approximately 11 months prior to flight departure. The Crystal Program will be available at 10 months prior to sailing giving us time to verify that Air/Sea fares have been filed and that airline seats are open for sale.

Which airports are available under the new program?
Travel must originate from a United States or Canadian airport served by an airline carrier that has a contract with Crystal Cruises. This includes all the major gateways we currently have in our Air/Sea gateway program plus additional smaller airports such as Santa Barbara, Long Beach, Eugene and Jackson Hole. Your travel agent will have access to the most up-to-date gateway cities/airport list via the Crystal Cruises Reservations system.

How is access to the Air/Sea booking engine obtained?
Travel agents will be emailed a link for online access when flights are made available 10 months prior to sailing. Crystal Cruises’ Reservations and Air Department will also have access to the system.

Is Crystal Cruises still offering a guaranteed Air/Sea rate at time of booking?
No. We are not offering the option of a pre-set guaranteed rate on 2015 and 2016 sailings . Guests will now have the benefit of being confirmed on the best schedules and fares available at the time the flight is booked/confirmed.

If I book a 2016 itinerary now, will you remind me to book the air travel portion when flights are available for sale?
Yes. An e-mail reminder will be sent to your travel agent so he or she can coordinate your air arrangements.

When do I pay for the flights?
Once an air itinerary is selected and confirmed, payment for the air portion of the trip must be received by Crystal within 24 hours. The air ticket will be issued upon receipt of payment. Air tickets may be reissued or refunded less fees assessed by the air carriers and cruise line per the program terms as noted below. The remainder of funds associated with the cruise booking are subject to normal deposit, payment and cancellation policies.

Why do I have to pay now?
Once an air itinerary is selected and confirmed, payment for the air portion of the trip must be received by Crystal within 24 hours. The air ticket will be issued upon receipt of payment. Air tickets may be reissued or refunded less fees assessed by the air carriers and cruise line per the program terms as noted below. The remainder of funds associated with the cruise booking are subject to normal deposit, payment and cancellation policies.

Does Crystal still offer a Custom Air option?
Yes. If a guest has a complicated routing or prefers a route other than those offered in our standard selection, our Air/Sea Concierge will customize an air itinerary. Guests can arrive in the port city a day earlier or spend additional days after the cruise. Custom Air also offers the opportunity to upgrade the class of service, stop in a city en route to the ship, leave and return to different cities, or pay for a one-way itinerary. A non-refundable service fee of $100 per person will apply. The Air/Sea cost will depend on the air routing that is selected. All requests are subject to flight availability. Note that date deviations forfeit the inclusive transfers. Private transfers may be requested for an additional fee.

How are airline service requests handled?
Yes. If a guest has a complicated routing or prefers a route other than those offered in our standard selection, our Air/Sea Concierge will customize an air itinerary. Guests can arrive in the port city a day earlier or spend additional days after the cruise. Custom Air also offers the opportunity to upgrade the class of service, stop in a city en route to the ship, leave and return to different cities, or pay for a one-way itinerary. A non-refundable service fee of $100 per person will apply. The Air/Sea cost will depend on the air routing that is selected. All requests are subject to flight availability. Note that date deviations forfeit the inclusive transfers. Private transfers may be requested for an additional fee.

How are airline service requests handled?
Airline seat assignments, special meal requests, special service requests such as wheelchair assistance, and the addition of frequent flyer account numbers to records must be arranged directly with the air carriers by guests or their travel agents. We strongly recommend visiting the airline website or calling the airline immediately at the time the itinerary is confirmed. Accrual of frequent flyer miles may be restricted when using Air/Sea fares.

We recommend that travelers also provide the air carriers with a phone contact, e-mail address, and/or text number that can be used for notification in the event of a flight delay, boarding gate change or other unexpected event.

What if the airline schedule requires an overnight at the port city or a long layover?
In the event that adequate air service from the preferred airport is not available at the time the itinerary is booked, the guest has the option of selecting an alternate gateway, choosing to overnight enroute at his or her own expense, or booking alternative flights directly with the airlines. If the guest chooses Crystal’s Personal Select Air/Sea Program and, due to a lack of same-day air itineraries, opts to overnight on the embarkation or disembarkation date in the port city, Crystal will assist in securing hotel accommodations and arranging for transfers between the airport and hotel, and the hotel and the pier. If the time between flight arrival/departure time and the embarkation/disembarkation time is more than 6 hours, guests may want to consider purchasing a day room or overnight hotel room for their comfort. Guests are responsible for the hotel costs, all meals and other items of a personal nature.

What happens if the i cancel my cruise or decide to go cruise-only?
Air tickets are refundable less cancellation fees assessed by the air carriers and a $100 per person service fee. Cruise Protection cancellation coverage does not apply to air tickets unless the Crystal Cruises Protection Plan is purchased when the air ticket payment is made. By purchasing Cruise Protection at time of air ticketing, the guest is also covered for medical conditions that may arise after that date and may otherwise be considered preexisting.

What is the Air/Sea program for 2013/14 cruises?
The Air/Sea program for 2013 and 2014 cruises has not changed. Guaranteed Air/Sea rates from select cities are still available.

I am already booked on a spring 2015 cruise with the original Air/Sea program. Can I take advantage of the new Personal Select Air/Sea program?
Guests who were confirmed prior to August 31, 2013, can opt to use the new Personal Select Air/Sea Program or continue using the policies for the original Air/Sea program.

To book this cruise, please fill out a copy of the form below, sign and email to:  
sharion@sonoma-napawinecruises.com

 

Sign Up Form (PDF)

Sign Up Form (DOCX)