CONTACT SONOMA~NAPA WINE CRUISES FOR RESERVATIONS ( 877) 688-4692 or (707) 267-3184RESERVATIONS

The Enchanting Rhine


 
The Enchanting Rhine

(Wine Themed)

October 15 – November 26, 2015
 
Special Wine Hosts:
Gerry & Mick Wilson of Wilson Creek Winery in Temecula, CA

Start with a 7-night cruise from Basel to Amsterdam, spending 2 nights in Zurich and a 2-night stay in Lucerne, ending in Amsterdam.

13 Days – Travel to Zurich & return from Amsterdam
 
Begin your journey amidst Switzerland’s stunning scenery and world-famous cities, enjoying lake-side excursions and Alpine vistas. Visit the majestic Cologne Cathedral, the historic university town of Heidelberg, the charming medieval town of Strasbourg and discover the legendary Black Forest region.Conclude your adventure in vibrant Amsterdam, enjoying her legendary canals and colorful surroundings

 

host_The_Wilson_Family
The Wilson Family: Gerry, Rosie, Mick and Deanna
Owners –Wilson Creek Winery, Temecula, CA.
Wilson Creek is truly a family winery – eight of their family members work there. Wilson Creek is known for its famous Almond Champagne, but it also produces numerous award-winning red and white wines as well. The winery is consistently voted the most popular winery in Southern California Wine Country partially due to the hospitable staff, amazing restaurant, and beautiful winery grounds. On the wine cruises, Rosie and Gerry Wilson host the cruise while Mick and Deanna Wilson facilitate the onboard wine tastings and wine paired dinners. Mick is a Certified Specialist of Wine from the Society of Wine Educators as well as a Certificated Sommelier from the Court of Master Sommeliers.

Day 1 DEPART USA/CANADA
Board your overnight flight to Zurich, Switzerland.
Day 2 ARRIVE IN ZÜRICH, SWITZERLAND
Arrive in Zürich and check-in to your hotel. The balance of the day is free to start exploring this beautiful city.
Day 3 ZURICH
Your morning walking tour of picturesque Zürich will include Grossmünster, St. Peter (with the largest church clock face in the world), Old Town, Town Hall and Fraumünster, which was fully renovated in 2004 and now offers an exceptional 360° panoramic view of Zürich. The afternoon and evening is free for you to explore the town on your own. You might return to the Old Town, which offers engaging cafés, restaurants and a wealth of nightlife, or shop along Bahnhofstrasse and Niederdorf. (B)
Day 4 ZURICH – LUCERNE
Enjoy a free morning in Zurich, followed by a scenic drive to Vitznau on Lake Lucerne, located at the base of Mount Rigi. Admire the spectacular scenery surrounding the lake during a lake cruise that will take you to Lucerne. You will dock within walking distance of your hotel. The remainder of the day is yours to enjoy as you wish. (B)
Day 5 LUCERNE
After breakfast, a walking tour will take you along Lucerne’s famous cobblestone streets to see monuments, fountains, public squares, covered bridges and colorful frescoed buildings. The afternoon offers free time to shop for watches, knives and delicious Swiss chocolate. Or, you can join the optional tour and cable car ride (seasonal) to the top of a Swiss Mountain. (B)
Day 6 LUCERNE – BASEL – EMBARKATION
This morning, depart from Lucerne, visiting the Lion Monument en route to Basel. Arrive in Basel for a city tour before boarding your luxurious river cruise ship. Switzerland’s second largest city is ideally located at the crossroads of Switzerland, France and Germany. Long an important university, banking and trade center, Basel’s glorious past is still evident in its medieval Town Hall and exquisite 18th-century patrician homes. Tonight, gather on board for a Welcome Aboard Wine Toast as you commence your wine-themed itinerary through some of Europe’s most enchanting and historic wine regions. (B,D)
Day 7 BREISACH, GERMANY
This morning, enjoy a wine lecture and tasting during a scenic cruise to Breisach, Germany. This afternoon, you have your choice of excursions: a scenic tour of the villages of Breisach and Freiburg, or a visit to the wine village of Riquewihr. Both excursions include a special wine tasting opportunity. The ship moors overnight in Breisach. (B,L,D)
Day 8 STRASBOURG, FRANCE
Alsace’s principal city is situated on the Ill River where it flows into the Rhine at the German border. This morning, take a tour through this charming town lined with narrow cobblestone streets. See the European Parliament and visit the “La Petite France” district, where you will see the sandstone Gothic Cathedral with its famous astronomical clock, timber-framed buildings, covered bridges and medieval watchtowers. As an alternative, take a guided bicycle tour (capacity controlled) past the Orangery, the town’s oldest park, the European Parliament, and Place de la Republique. In the afternoon, you will travel down the fabled “Alsace Wine Road” to visit Obernai, where you will sample Riesling, Gewurztraminer and other famous wines of this region. (B,L,D)
Day 9 SPEYER – HEIDELBERG, GERMANY
Depart this morning for Speyer, enjoying an onboard wine lecture and tasting en route. You may take a guided tour of Speyer, or join a half-day excursion to Heidelberg, where you will visit the red-walled Castle, with its Great Vat (a 49,000-gallon 18th-century wine cask) and beautiful views. This evening, enjoy a sumptuous Chaîne Des Rôtisseurs Dinner with wine pairing. (B,L,D)
Day 10 RÜDESHEIM – RHINE CASTLES – KOBLENZ
This morning, arrive in Rüdesheim and visit Siegfried’s Mechanical Musical Instrument Museum, followed by a wine tasting at a local winery. Depart after lunch for Koblenz. You will cruise through the scenic Rhine Gorge, the most beautiful stretch of the river, famous for its forts, castles and the legendary Lorelei Rock. Arrive in Koblenz, a wine town at the confluence of the Rhine and Mosel rivers, where you will take an evening walking tour. The ship moors in Koblenz overnight. (B,L,D)
Day 11 KOBLENZ – COLOGNE
This morning, enjoy an onboard wine lecture and tasting as the ship cruises to Cologne, famous for its university and legendary 13th-century Gothic cathedral. Upon arrival, you will take a walking tour through the old part of the city and visit the cathedral. This evening, head to a local brewery for a dinner of regional specialties and Kölsch, a distinctive yellow-hued beer brewed only in Cologne. (B,L,D)
Day 12 AMSTERDAM, HOLLAND
Arrive in Amsterdam at mid-day. Admire beautiful 17th-century homes, charming churches and 16th-century merchant houses on a guided canal boat cruise. Later, take a motor coach tour of Amsterdam, exploring the city’s most notable sights, followed by free time in Amsterdam. This evening, enjoy one last night with your fellow passengers at the Farewell Dinner. (B,L,D)
Day 13 AMSTERDAM –DISEMBARKATION
Bid Farewell to Amsterdam as you prepare for your homeward flight. (B)

DEP USA
CANADA
START
CITY
ITIN.
STARTS
SHIP
NAME
EMBARK
CITY
EMBARK
DATE
CRUISE
ONLY
CRUISE
& LAND
Oct 14 Zurich Oct 15 AmaCerto Basel Oct 19 $3,199 $4,359
UPGRADES CATEGORY DECK STATEROOM CRUISE
ONLY
CRUISE
& LAND
E Piano Fixed Windows $3,199 $4,359
D Piano Fixed Windows $3,498 $4,658
C Violin & Cello French Balcony $3,998 $5,158
BB Cello French Balcony & Outside Balcony $4,498 $5,658
BA Violin French Balcony & Outside Balcony $4,698 $5,858
AB Cello French Balcony & Outside Balcony $4,898 $6,058
AA Violin French Balcony & Outside Balcony $5,098 $6,258
AA+ Violin French Balcony & Outside Balcony $5,698 $6,858
Suite Violin French Balcony & Outside Balcony $6,198 $7,358

The AmaCerto

This 164-passenger vessel incorporates the most advanced design offering spacious staterooms featuring our exclusive twin balconies, multiple dining venues, heated pool, Internet/WiFi access and more.

Inspired by classic ocean yachts, the AmaCerto — debuted in 2012 — will provide the most distinctive river cruise experience. A magnificent glass elevator is one of the unique design elements found onboard, as well as our exclusive “Twin Balconies”. The beautifully-decorated and spacious accommodations range in size up to 300 sq. ft. Relax in a heated Sun Deck swimming pool with a “swim-up” bar; enjoy Chaîne des Rôtisseurs culinary creations. The ship also features a Fitness Center, Massage, Hair and Beauty salon; complimentary Internet access and first-run Hollywood movies; plus a fleet of bicycles to enhance your river cruise experience.

General Contact Information
Contact Information

Your final travel documents contain important phone numbers and other information you may need during your vacation. Some tips for making calls:

Replace the “+” symbol with the international access number for the country you wish to call (e.g., for international calls from North America, dial 011 + country code + city code + number).
Cell/mobile phones require dialing the country code. For example, to call +12 (0) 345 6789 from North America, dial 011 12 345 6789; from Europe, dial 0 345 6789.
The U.S. and Canadian telephone numbers listed below can be dialed the same as any long distance call made within North America.
To call North America from Europe, dial 001 followed by the area code and telephone number.
Please refer to the phone numbers below and/or on your travel documents and advise the ship of any delays or changes to your schedule. If for any reason you require assistance, our representatives are at your service:

AmaWaterways Headquarters:
1-800-626-0126 or 1-818-428-6198
Monday-Friday: 6 a.m.-6 p.m. Pacific Standard Time
Saturday: 7 a.m.-1 p.m. Pacific Standard Time

AmaWaterways European Office:
+41 (0) 61 639 6080
Monday-Friday: 9 a.m.-6 p.m. Central European Time

Emergency contact information:

Please call the AmaWaterways general office number listed above during normal business hours for any non-urgent matters that do not require an immediate response. If friends/family/neighbors need to contact a guest aboard a cruise, the best number to call is the ship’s direct line (listed below as well as on your travel documents).

The emergency contact numbers listed below should be reserved for genuinely urgent situations only. To better assist you, we recommend using the AmaWaterways Headquarters Emergency phone number if an emergency occurs prior to your embarkation or while in transit to Europe; use the European Emergency phone number if an emergency occurs after you’ve arrived in Europe.

AmaWaterways Headquarters Emergency phone number:
1-818-398-1921
AmaWaterways European Emergency phone number:
+41 79 955 7320
Emergency email address: emergency@amawaterways.com
(Please put “EMERGENCY” in the subject line of your email.)
Ship contact numbers:

AMASONATA
1 323 486 0922 (U.S. – West Coast)
1 240 200 4787 (U.S. – East Coast)
1 613 519 1121 (Canada)
+61 (0) 28 417 2671(Australia)
+49 (0) 30 8967 79709 (Germany)
+31 (0) 20 262 9853 (The Netherlands)

AMAREINA
1 323 375 0711 (U.S. – West Coast)
1 240 200 4786 (U.S. – East Coast)
1 613 519 1109 (Canada)
+61 (0) 28 015 5513 (Australia)
+49 (0) 30 8967 79705 (Germany)
+31 (0) 20 890 0952 (The Netherlands)

AMAPRIMA
1 323 375 2629 (U.S. – West Coast)
1 240 507 5512 (U.S. – East Coast)
1 613 519 0103 (Canada)
+61 (0) 28 015 5295 (Australia)
+49 (0) 30 2150 2937 (Germany)
+31 (0) 20 208 9943 (The Netherlands)

AMACERTO
1 213 929 5644 (U.S. – West Coast)
1 240 507 5477 (U.S. – East Coast)
1 613 801 0209 (Canada)
+61 (0) 28 417 2169 (Australia)
+49 (0) 30 3080 8285 (Germany)
+31 (0) 20 471 1040 (The Netherlands)

AMABELLA
1 323 410 1252 (U.S. – West Coast)
1 240 507 5596 (U.S. – East Coast)
1 613 519 0185 (Canada)
+61 (0) 28 607 8523 (Australia)
+49 (0) 30 5679 6932 (Germany)
+31 (0) 20 208 9935 (The Netherlands)

AMAVERDE
1 323 375 2697 (U.S. – West Coast)
1 202 525 7910 (U.S. – East Coast)
1 613 801 0217 (Canada)
+61 (0) 29 037 2489 (Australia)
+49 (0) 30 5679 4765 (Germany)
+31 (0) 20 890 0957 (The Netherlands)

AMALYRA
1 323 375 2689 (U.S. – West Coast)
1 240 507 5532 (U.S. – East Coast)
1 613 519 0104 (Canada)
+61 (0) 28 417 2381 (Australia)
+49 30 5679 6578 (Germany)
+31 (0) 20 208 9956 (The Netherlands)

AMADOLCE
1 323 410 1247 (U.S. – West Coast)
1 240 507 5593 (U.S. – East Coast)
1 613 519 0184 (Canada)
+61 (0) 28 607 8518 (Australia)
+49 (0) 30 5679 6931 (Germany)
+31 (0) 20 208 9936 (The Netherlands)

AMACELLO
1 323 410 0142 (U.S. – West Coast)
1 240 507 5577 (U.S. – East Coast)
1 613 519 0106 (Canada)
+61 (0) 28 607 8516 (Australia)
+49 (0) 30 5679 6929 (Germany)
+31 (0) 20 208 9941 (The Netherlands)

AMALEGRO
1 323 410 0141 (U.S. – West Coast)
1 240 507 5562 (U.S. – East Coast)
1 613 519 0105 (Canada)
+61 (0) 28 417 2515 (Australia)
+33 4 81 68 08 58 (France)
+49 (0) 30 5679 6586 (Germany)
+31 (0) 20 208 9942 (The Netherlands)

AMADAGIO
1 323 410 1254 (U.S. – West Coast)
1 240 507 5641 (U.S. – East Coast)
1 613 519 0186 (Canada)
+61 (0) 28 607 8524 (Australia)
+33 4 81 68 08 55 (France)
+49 (0) 30 5679 6933 (Germany)
+31 (0) 20 208 9932 (The Netherlands)


Preparations for Your Trip
Passports & Visas

A passport is required for all AmaWaterways river cruises and it must be valid for at least six months after you return home. It is your responsibility to ensure that your passport is valid and contains all required visas. Please check your itinerary carefully and consult with the appropriate consulates to determine if any visas are needed. Vacations can be disrupted or altered if the correct documents cannot be presented at airports or border crossings. We recommend photocopying the first page of your passport, airline tickets, driver’s license and/or birth certificate to expedite the process of replacing any documents lost while traveling. Keep the originals separate from the copies and pack some extra passport photos as well. Another option is to scan your passport, airline tickets and credit card numbers and email them to yourself as attachments. Please be sure to fill out the “Emergency Next of Kin” section in your

Note: A Turkish Tourist Visa is required for entry into Istanbul, Turkey. All guests traveling to Turkey must obtain an electronic visa (e-Visa) prior to their departure date. To apply, go to www.evisa.gov.tr and submit the requested information. Once the application is approved, you may make your payment online and download your e-Visa.

TSA Secure Flight Program

The Transportation Security Administration (TSA) requires all passengers to provide Secure Flight passenger data when booking airline travel. This includes your full name, date of birth and gender as it appears on non-expired government-issued travel documents (e.g., passport, re-entry permit, alien registration card, “green card,” photo ID, etc.). Any missing or incorrect information can cause unnecessary delays at the airport. If you booked your airline tickets through AmaWaterways and have not yet provided us with this Secure Flight passenger data, please contact our office as soon as possible at 800-626-0126 or 818-428-6198 (if dialing from outside of the U.S.).

Travel Protection

If you purchased travel protection insurance, please make sure to write down important information such as the insurance company’s telephone number and your policy number.

Baggage

International air carriers are often very strict about the size and weight of baggage and carry-on luggage. Please contact your air carrier or visit its website for specific requirements prior to your departure, as size and weight limitations vary according to the airline and destination. It is also important to check European domestic flight regulations as these too may vary. Passengers on international flights are usually allowed one piece of checked luggage and one carry-on bag per person. Some airlines limit each checked bag to a maximum of 62 linear inches (158 linear cm, length + width + height) and 50 lbs. (23 kg). Your carry-on should not exceed 22 x 14 x 9 inches (55 x 35 x 22 cm) or weigh more than 17 lbs. (8 kg). International air carriers may impose fees for baggage that is too large or heavy and/or require you to remove certain articles in order to meet weight restrictions. Please check airline websites for specific baggage limits for all your flights (both international and intra-Europe).

Important: AmaWaterways is not responsible for any additional fees imposed by air carriers. In addition, during your cruise and when traveling by motor coach, storage space may be limited and porters may decline to carry extra heavy suitcases for health and safety reasons. We recommend bringing only one suitcase and one carry-on bag per guest. We included luggage tags with your travel documents and also recommend putting your contact information (name, cell phone number, email) and the hotel and/or ship contact information inside your bags, just in case they are delayed.

Travel 101
It may be helpful to learn a bit about the places you plan to visit before you get there. Getting acquainted with the geography, top sights and basic words and phrases in the local language will greatly enhance your travel experience. (Please see pages 49 and 50 for some useful words and phrases in French, Dutch, German and Hungarian.) When traveling, please remain aware of your surroundings and try to be prepared for anything. Use common sense – avoid exploring unfamiliar areas on your own and don’t display excessive amounts of jewelry or money. Despite language barriers, a friendly smile and a sincere thank you are recognized and welcomed around the world. Patience, understanding and respect towards others, including your fellow travelers and ship personnel, is essential for everyone’s enjoyment!

Health and Well-Being
Physical Requirements

AmaWaterways itineraries are as varied and active as you want them to be. Cruising days provide ample opportunities to relax on board, while shore excursions require a moderate amount of walking, often along Europe’s uneven cobblestone streets, inclines, and up and down stairs. To better accommodate our guests and their individual fitness levels, we offer three levels of walking tours whenever possible: “Regular Walkers” go at an average pace, “Gentle Walkers” proceed in a more relaxed manner and “Active Walkers” move at a faster pace, which allows them some extra free time. Whenever “Late Starters” group for guests who prefer to sleep in a bit.

Medical

If you haven’t already done so, please advise us before your departure date if you have any medical conditions requiring special attention during your trip.

Special Diets

Please let us know prior to your departure date if you have any special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.). We will make every effort to accommodate your request with the resources available to us.


Money Matters
ATM (Automated Teller Machine) / ABM (Automated Banking Machine)

Our ships do not have cash machines but ATMs and ABMs are widely available throughout Europe and readily accessible during shore excursions. Please be sure to bring your personal pin number or security code for your card(s). Prior to your departure, we recommend notifying your bank of your travel plans so they can inform you of any applicable foreign transaction fees and/or restrictions.

Credit Cards & Travelers Checks

Major credit cards (Visa/MasterCard/American Express) are accepted in most European shops, hotels and restaurants. Please make sure that your credit cards are valid for at least 30 days after you return home and activate them before you travel. Some places may require a minimum charge for using credit cards and others may not accept certain cards, so it’s best to bring more than one. As with your ATM card, we recommend informing your credit card company that you will be traveling abroad so they can expect overseas charges on your account.

Note: European countries use chip-and-pin credit cards, so cards with magnetic strips on the back (commonly used in North America) may not work with certain automated machines. You might want to carry some extra cash in your wallet to use in these situations just in case. Travelers Checks can be exchanged for local currency on board in limited amounts (Mexican Travelers Checks are not accepted). There may be a foreign transaction fee for this service and daily conversion rates apply.

Settling Your Bill On Board

The day before your cruise ends, you will receive an invoice for any onboard charges you may have made. Please review it carefully before settling your bill. All onboard charges will be in Euros, payable with cash (Euros) or credit card. Pre-paid charge cards are not accepted. Your credit card company will convert your onboard charges into your home country’s currency at the current exchange rate and service fees may apply. Please note that your onboard charges will not be referenced as “AmaWaterways Los Angeles” on your credit card statement, as cards are processed in Hamburg, Germany.


Travel Essentials
What to Wear

Our best advice is, “if in doubt, leave it out.” Adopt a simple color scheme for your travel wardrobe to reduce the amount of clothing required. Pack wrinkle-resistant, easycare cotton/polyester clothing and bring enough underwear and socks so that frequent laundry is not necessary. You may wish to bring a few smart casual outfits and something a little dressier to wear to the Captain’s Dinner or an evening concert (suits and ties for men, cocktail attire for women). Bring comfortable walking shoes for shore excursions

You may be traveling through different climates and altitudes so layering is advisable. Europe can be quite warm in the summer, so short sleeve shirts, shorts, skirts, sundresses and a wide-brimmed hat are good items to pack. Bring a raincoat and warm sweater for chilly evenings, especially in the spring and fall, and warmer clothing and a heavy coat for winter cruises.

What to Pack

Current airport security regulations require that any liquids and semi-liquids (e.g., lotions, gels, etc.) stored in your carry-on bag MUST be in a container no larger than 3 oz. (88 ml) and all items must fit into a clear quart-sized plastic bag. Any items exceeding this limit may be confiscated by TSA personnel. Some suggestions for what to pack:

Toothbrush, toothpaste, deodorant, comb or hair brush, razor, feminine products and cosmetics
Sunscreen and sunglasses
Tissues and antibacterial wipes
Travel alarm clock
Basic first aid kit: medications for upset stomach, prescriptions, aspirin, antiseptic cream, cold medicine, vitamins, bandages
Prescription eyeglasses or contact lenses
Mini flashlight
Small calculator (for currency conversions)
Converters, adapters, chargers and power cords
Travel umbrella
Camera and extra memory cards
Note:Europe uses 220v and 2-pin adapters. Be sure to inspect your chargers and power cords (for cell phones, cameras, electric shavers, laptops, MP3 players, e-readers, etc.) to determine specific converter and/or adapter requirements to ensure their safe operation aboard the ship.

Pack a sufficient supply of any medications you are taking, copies of the prescriptions and the telephone/fax numbers of your doctor. Some countries require that prescription drugs be carried in their original container with the label clearly visible.


Travel Logistics
Airport Security and Check-in

Most airlines recommend being at the airport at least three hours before international flights and two hours before domestic flights. This allows enough time to check your baggage, present your passport and ticket, confirm seat assignments and boarding passes and clear security procedures before proceeding to the boarding area. Airport security regulations require that sharp objects of any kind be stored inside your checked luggage, not your carry-on bag. You may be asked to put your shoes and/or coat through an X-ray scanner, so be prepared to remove them.

Tips for Long Flights

Wear loose-fitting clothing and comfortable shoes.
Avoid caffeine, alcohol and carbonated drinks and drink plenty of water to stay hydrated.
Alleviate ear pressure by chewing gum, yawning, swallowing or gently blowing your nose.
Periodically walk up and down the aisle to stretch your legs and get blood circulating. You can also do a few isometric exercises while seated.
Try to sleep during your overnight flight so you can acclimate to the local time more quickly.
Avoid wearing contact lenses during your flight, as recirculated cabin air tends to dry them out.
Late or Missed Flights

If you miss a flight, immediately advise an airline representative that you are a cruise passenger bound for a specific location/date/time to meet your ship. If your flight is cancelled, await instructions from the airline regarding alternate travel arrangements. Typically airlines will do everything in their power to get you on the next available flight. Please refer to the phone numbers listed in your travel documents and advise the ship of any delays or changes to your schedule. These phone numbers are also listed in the GENERAL INFORMATION section on page 38 of this booklet.

Delayed Baggage

Baggage can sometimes be delayed during air transport. Pack a change of clothing in your carry-on bag or your traveling companion’s bag just in case. Place a copy of the hotel and ship contact info inside each piece of checked luggage, as this will help the airline locate you should your bags be delayed. Please note that it is the responsibility of the airline to deliver any delayed bags to you. Claims for reimbursement for delayed luggage should be submitted directly to the airline. Fill out a claim form at the appropriate airline desk before leaving the airport. If you need assistance later regarding your delayed luggage, please ask your Cruise Manager or local host to contact the airline for information.


Airport Transfers
IMPORTANT INFORMATION IF YOU HAVE AN ARRIVAL TRANSFER PROVIDED BY AMAWATERWAYS:

Arrival Transfers

Guests with Additional Nights: If AmaWaterways arranged your transfer and extra hotel nights, please pass through Customs, collect your baggage and proceed to the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name.

Guests with Pre-Cruise Hotel Packages: If AmaWaterways arranged your transfer and pre-cruise land arrangements (as presented in our brochure), please pass through Customs, collect your baggage and follow the instructions detailed for your arrival airport in the AIRPORT INFORMATION section on page 9 of this booklet.

Guests with Reduced Nights: If AmaWaterways arranged your transfer and pre-cruise land arrangements with fewer nights than presented in our brochure, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name.

Cruise Only Guests: If you arranged a transfer with AmaWaterways on embarkation day, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit, following the instructions detailed for your arrival airport in the AIRPORT INFORMATION section on page 9 of this booklet. (“Cruise only” refers to guests that have not purchased a pre-cruise land extension (as presented in our brochure) with AmaWaterways.

Guests with Timed Group Transfer: If you arranged a timed group transfer with AmaWaterways from the Basel, Bucharest, Luxembourg, Marseille or Munich airports to the ship, please proceed to the AmaWaterways meeting point at the appointed time indicated in your travel documents. Locate the AmaWaterways representative holding a sign with your ship name, who will provide you with further instructions regarding your transfer.

Guests with Long Distance Transfer: If AmaWaterways arranged your long distance transfer from the AmaWaterways-designated hotel to the ship (or ship to hotel) but you have elected not to stay at the hotel as part of the land package, it is very important that you carefully read the instructions on your transfer voucher. The voucher has information regarding the time/meeting place for your transfer, as well as other important details. If anything is unclear, please contact your travel agent or an AmaWaterways River Cruise Specialist before departing for Europe. If you purchased a transfer from the ship to the AmaWaterways hotel, your Cruise Manager will provide you with additional details once onboard.

Guests with Private Transfers: If you have arranged a private transfer with AmaWaterways, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer.

Guests Without Pre-Arranged Transfers: Please make your own way to the ship or hotel using the information provided in this booklet. Docking locations are listed on page 39. Note that docking locations are subject to change, so please call ahead to confirm the location of the ship. If you are making your way to the ship by taxi, please do not dismiss your taxi until you have positively located the ship. Ship information is listed in the CONTACT INFORMATION section on page 38. Hotel information is listed in the HOTEL WELCOME DESK INFORMATION section on page 27.

AmaWaterways Welcome Desks: Please note that the AmaWaterways Welcome Desk (available at select airports) is not associated with the official information desk of any airport. AmaWaterways Welcome Desks are open from 7:30 a.m. to 4:30 p.m. on the day of embarkation or on scheduled arrival days as listed in the AIRPORT INFORMATION section for your arrival airport on the following pages.

In the event that you are unable to locate the AmaWaterways Welcome Desk during scheduled hours or an AmaWaterways representative after hours, please call the appropriate emergency number included on your cruise transfer voucher or on page 37 of this booklet.


Airport Information
AMSTERDAM: Schiphol Airport (AMS)

Please proceed to the AmaWaterways Welcome Desk located in Arrivals 3. As you exit the gate of Arrivals 3, you will see The Grand Café Plaza – the Welcome Desk is located just to the left of it, near the Victoria’s Secret store. The Welcome Desk is available 7:30 a.m. to 4:30 p.m. on the day of embarkation for the itineraries listed below:

  • Christmas on the Rhine
  • The Enchanting Rhine
  • Magnificent Europe
  • North Sea to the Black Sea
  • Tulip Time Cruise
  • Vineyards of the Rhine & Mosel

If your flight arrives outside of these hours (due to flight delays, additional/reduced nights, or pre-arranged private transfer as noted in your transfer voucher), please collect your baggage and proceed towards the arrivals gate exit, where you will be met by an AmaWaterways representative holding a sign with your ship name. There is no AmaWaterways Welcome Desk in operation on these dates.

Schiphol International Airport is located 10 miles (16 km) southwest of the city center, approximately 45 minutes from the ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer. However, the Welcome Desk is available for all arriving AmaWaterways guests in need of information.

BARCELONA: Barcelona-El Prat Airport (BCN)

There is no AmaWaterways Welcome Desk at this airport. The AmaWaterways meeting point is located in Terminal 1. Once you pass through Customs and collect your baggage, exit through the arrivals gate. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide you with instructions regarding your transfer.

If you are arriving in Terminal 2 and purchased an AmaWaterways transfer, a representative holding a sign with your ship name will meet you at your exit gate and will provide instructions regarding your transfer. Guests who did not purchase a transfer with AmaWaterways may leave the airport directly from Terminal 2 and make their

If you purchased additional nights in Barcelona and arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit, where you will be met by an AmaWaterways representative holding a sign with your ship name.

Barcelona-El Prat Airport is located 8 miles (12 km) southeast of the city center and 10 miles (16 km) from the hotel, an approximately 30 minute ride.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

BASEL: EuroAirport Basel-Mulhouse-Freiburg (BSL)

There is no AmaWaterways Welcome Desk at this airport. Once you pass through Customs and collect your baggage, please proceed to the Swiss side of the Arrivals Hall, located outside Baggage Claim past Swiss Customs. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer.

If you have arranged a private transfer (as noted on your transfer voucher), please pass through Swiss Customs, collect your baggage and proceed towards the arrivals gate exit on the Swiss side. You will be met by an AmaWaterways representative holding a sign with your ship name.

EuroAirport Basel-Mulhouse-Freiburg airport is located 6 miles (9 km) from the port, approximately 20 minutes from the ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

BUCHAREST : Henri Coanda Airport (OTP)

There is no AmaWaterways Welcome Desk at this airport. Upon arrival, please pass through Customs, collect your baggage and proceed to the AmaWaterways meeting point. The meeting point is located in the center of the International Arrivals area outside Customs, as shown on the airport map. An AmaWaterways representative holding a sign with your ship name will provide further instructions regarding your transfer.

If you have arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit.

Henri Coandă Airport is located 62 miles (99 km) from the port, approximately 2 hours from the ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

BUDAPEST: Budapest Ferenc Liszt International Airport (BUD)

Upon arrival, please pass through Customs, collect your baggage and proceed to the AmaWaterways Welcome Desk. The Welcome Desk is located in Terminal 2A near the information desk between the two exits, as indicated on the map on the next page. If you arrive at Terminal 2B, please follow the airport signs towards Terminal 2A; the terminals are connected by a covered walkway. The Welcome Desk is available 7:30 a.m. to 4:30 p.m. on the day of embarkation for the itineraries listed below:

  • Christmas Time Cruise
  • Magnificent Europe (Christmas Cruise)
  • Magnificent Europe
  • Melodies of the Danube
  • The Romantic Danube

The Welcome Desk is also available 7:30 a.m. to 4:30 p.m. on the scheduled arrival day for guests who booked the full 2-night pre-cruise land package for the itineraries listed below:

  • Black Sea Voyage
  • Blue Danube Discovery
  • Ultimate River Cruise

If your flight arrives outside of these hours or if you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name.

If you purchased an AmaWaterways transfer with additional or reduced nights in Budapest (i.e., different from what is presented in our brochure), or if you did not purchase a pre-cruise land package for your specific itinerary (if available), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name. There is no AmaWaterways Welcome Desk in operation on these dates.

Budapest Ferenc Liszt Airport is located 12 miles (19 km) southeast of the city center,

Note: The instructions on the previous page apply only to guests who purchased an AmaWaterways transfer. However, the Welcome Desk is available for all arriving AmaWaterways guests in need of information.

ISTANBUL: Istanbul Atatürk International Airport (IST)

Upon arrival, please pass through Customs, collect your baggage and proceed to the AmaWaterways Welcome Desk located in the International Terminal in front of the arrivals area. The Welcome Desk is open 7:30 a.m. to 4:30 p.m. for guests who booked the full 4-night pre-cruise land package for the itineraries listed below:

  • Black Sea Voyage
  • Grand Danube Cruise
  • North Sea to the Black Sea

If your flight arrives outside of these hours or if you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name.

If you purchased an AmaWaterways transfer with additional or reduced nights in Istanbul (i.e., different from what is presented in our brochure), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name. There is no AmaWaterways Welcome Desk in operation on these dates.

Istanbul Atatürk Airport is located 22 miles (35 km) from the city, approximately

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer. However, the Welcome Desk is available for all arriving AmaWaterways guests in need of information.

LUXEMBOURG: Luxembourg Findel Airport (LUX)

There is no AmaWaterways Welcome Desk at this airport. Upon arrival, please pass through Customs, collect your baggage and proceed to the AmaWaterways meeting point outside Baggage Claim as indicated on the map below. Between the hours of 11:30 a.m. and 6:30 p.m. on embarkation day, an AmaWaterways representative holding a sign with your ship name will provide further instructions regarding your transfer.

If you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be

Luxembourg Airport is located 10 miles (16km) northwest of the Port of Luxembourg, approximately 30 minutes from the ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

LYON: Lyon-St. Exupéry Airport (LYS)

There is no AmaWaterways Welcome Desk at this airport. Once you pass through Customs and collect your baggage, proceed past the Customs Area. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer.

If you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed past the Customs Area, where you will be met by an AmaWaterways representative holding a sign with your ship name.

The Lyon-St. Exupéry airport is located 17 miles (27 km) from the port, approximately 40 minutes from the ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

MARSEILLE: Marseille Provence Airport (MRS)

There is no AmaWaterways Welcome Desk at this airport. Upon arrival, please pass through Customs, collect your baggage and proceed past the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer.

If you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed past the Customs area. You will be met by an AmaWaterways representative holding a sign with your ship name.

The Marseille Provence airport is located 47 miles (75 km) from the port, approximately 1 hour from the ship in Arles and 35 minutes from the hotel.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

MUNICH: Munich Airport (MUC)

There is no AmaWaterways Welcome Desk at this airport. Upon arrival in Terminal 1, please pass through Customs, collect your baggage and proceed to the AmaWaterways meeting point (“Treffpunkt”) at the appointed time indicated on your transfer voucher. The meeting point is located in front of Café Leysieffer in the Central Area (Zentralbereich),

If you arrive in Terminal 2, please proceed towards Terminal 1 and the AmaWaterways meeting point. Between the hours of 10 a.m. and 5 p.m. on embarkation day, an AmaWaterways representative holding a sign with your ship name will greet you and provide further instructions regarding your transfer.

If you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an v representative holding a sign with your ship name.

Munich Airport is located 90 miles (144 km) from the ship in Vilshofen, approximately 2 hours from the ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

NUREMBERG: Nuremberg International Airport (NUE)

There is no AmaWaterways Welcome Desk at this airport. Upon arrival, please pass through Customs, collect your baggage and proceed towards the AmaWaterways meeting point. The meeting point is located just past the Customs area as indicated on the airport map. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer information.

If you arranged a private transfer (as noted on your transfer voucher), please collect your baggage and proceed past the Customs area, where you will be met by an AmaWaterways

Nuremberg Airport is located 10 miles (16 km) from the port, approximately 25 minutes from the ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

PARIS: Charles De Gaulle Airport (CDG)

There is no AmaWaterways Welcome Desk at this airport. Upon arrival, please pass through Customs and collect your baggage, please proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer.

If you purchased additional nights in Paris with your transfer or arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name.

Charles de Gaulle Airport is located 20 miles (32 km) northeast of the city center, approximately 45 minutes from the hotel or ship.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

PRAGUE: Prague Václav Havel Airport (PRG)

Upon arrival, please pass through Customs, collect your baggage and proceed to the AmaWaterways Welcome Desk. The Welcome Desk is located in the Arrival Hall of Terminal 2, Floor 0, before the Exit door as you pass Baggage Claim and Customs, as indicated on the airport map. The Welcome Desk is available 7:30 a.m. to 4:30 p.m on scheduled arrival days for guests who purchased the full 2-night pre-cruise land package for the itineraries listed below:

  • Treasures of the Main & Rhine
  • Christmas Time Cruise
  • Europe’s Rivers & Castles

The Welcome Desk is available 7:30 a.m. to 4:30 p.m on scheduled arrival days for guests who purchased the full 3-night pre-cruise land package for the itineraries listed below:

  • Grand Danube Cruise
  • The Legendary Danube
  • The Romantic Danube

If your flight arrives outside of these hours or if you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name. There is no AmaWaterways Welcome Desk in operation on these dates. If you purchased an AmaWaterways transfer with additional or reduced nights in Prague (i.e., different from what is presented in our brochure) or if you did not purchase a pre-cruise land package, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name. There is no AmaWaterways Welcome Desk in operation on these dates.

Prague Václav Havel Airport is located 10 miles (16 km) west of the city center,

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer. However, the Welcome Desk is available for all arriving AmaWaterways guests in need of information.

VIENNA: Vienna International Airport (VIE)

Upon arrival, please pass through Customs, collect your baggage and proceed to the AmaWaterways Welcome Desk. The Welcome Desk is located in the Arrivals Lobby to the left of Baggage Claim in the area marked “Limousinen Service Transfer,” as indicated on the airport map. After you collect your bags, exit Baggage Claim and turn to your left. The entrance to the “Limousinen Service Transfer” area will be a short way down the hall on the right hand side. The Welcome Desk is available 7:30 a.m. to 4:30 p.m. for guests who purchased the full 2-night pre-cruise land package for the

  • Black Sea Voyage

If your flight arrives outside of these hours or if you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name. There is no AmaWaterways Welcome Desk in operation during these hours.

If you purchased an AmaWaterways transfer with additional or reduced nights in Vienna (i.e., different from what is presented in our brochure), or if you purchased a transfer but not a pre-cruise land package through AmaWaterways, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name. There is no AmaWaterways Welcome Desk in operation on these dates.

If you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed past the Customs Area, where you will be met

Vienna Airport is located 15 miles (24 km) southeast of the city center, approximately 25 minutes from the hotel.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer. However, the Welcome Desk is available for all arriving AmaWaterways guests in need of information.

ZURICH: Zurich Airport (ZRH)

There is no AmaWaterways Welcome Desk at this airport. For flights arriving at Arrival 1, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer.

For flights arriving at Arrival 2, please pass through Customs, collect your baggage and proceed to the official meeting point, as indicated on the airport map. The meeting point is located in the center of the main area outside of Customs in the Arrival 2 area. You will be met by an AmaWaterways representative holding a sign with your ship name who will provide instructions regarding your transfer.

If you arranged a private transfer (as noted on your transfer voucher), please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name.

If you purchased an AmaWaterways transfer with additional or reduced nights in Zurich (i.e., different from what is presented in our brochure), or if you did not purchase a pre-cruise land package, please pass through Customs, collect your baggage and proceed towards the arrivals gate exit. You will be met by an AmaWaterways representative holding a sign with your ship name.

Zurich Airport is located 6 miles (10 km) north of the city center, approximately 15 minutes from the hotel.

Note: The instructions above apply only to guests who purchased an AmaWaterways transfer.

Departure Transfers

Guests with AmaWaterways departure transfers will be informed of their transfer pick up time by the Cruise Manager. If you do not have a pre-arranged transfer, the Cruise Manager or ship reception desk staff will be happy to arrange transportation to the airport by taxi or private car.


Land Extensions
Hotel Arrival Information for Pre/Post-Cruise Land Programs

The usual check-in time at hotels is 3 p.m. If your flight arrives in the morning, luggage can be stored at the hotel before check-in and delivered to your room later. Upon arrival to the hotel, please proceed to the AmaWaterways Welcome Desk (typically located in the lobby area). There is no guaranteed early check-in and requesting early check-in may involve an extra fee. Please check with your specific hotel to confirm the check-in time.

Hotel Departure Information

Check-out time varies but is generally between 10 a.m. and 12 noon. If you have a late afternoon or evening flight, most hotels will store your bags until you depart for the airport. Guests with AmaWaterways departure transfers will be informed of their transfer pick up time by the Cruise Manager or local host. If you do not have a pre-arranged transfer, the hotel reception staff will be happy to arrange transportation to the airport by taxi or private car. If you are transferring to the ship, the Cruise Manager or local host will inform you of the arrangements prior to check-out.


Hotel Welcome Desk Information
For itineraries that include a hotel stay, you will find an AmaWaterways Welcome Desk located in or near the hotel lobby attended by the Cruise Manager and/or a local host. They can provide helpful information about the city, suggestions for your free time and transfer information (hotel to ship, or hotel to airport). If you booked an extra night stay at our hotel, no AmaWaterways Welcome Desk will be available. The hotel reception staff or Concierge can provide information about the city and suggest activities you might enjoy during your stay.

For pre-cruise land programs, the AmaWaterways Welcome Desk is open from 9 a.m. to 5 p.m. on the scheduled arrival day and at posted hours during the rest of your stay. For post-cruise land programs, the desk is typically open for two hours on arrival day and at posted hours during the remainder of your stay.

If you arrive outside of these operating hours, please proceed to the hotel’s reception desk to check in. A Welcome Packet will await you at reception or in your room, with information about your Cruise Manager, his/her phone number and the schedule for the next day. There will be no AmaWaterways Welcome Desk outside of scheduled land program dates.

Hotel Contact Information

AMSTERDAM: Mövenpick Hotel Amsterdam City Centre
Piet Heinkade 11
1019 BR Amsterdam, the Netherlands
Tel: +31 (0) 20 519 1200; Fax: +31 (0) 20 519 1239

BARCELONA: Le Meridien Barcelona
La Rambla 111
08002 Barcelona, Spain
Tel: +34 (0) 93 318 62 00; Fax: +34 (0) 93 301 77 76

BUDAPEST: Sofitel Budapest Chain Bridge
Széchenyi István tér 2
1051 Budapest, Hungary
Tel: +36 (0) 1 235 1234; Fax: +36 (0) 1 235 1361

ISTANBUL: InterContinental Ceylan Istanbul
Askerocagi Caddessi No: 1
34435 Taksim, Istanbul, Turkey
Tel: +90 (0) 212 368 44 44; Fax: +90 (0) 212 368 44 99

LUCERNE: Radisson Blu Hotel, Lucerne
Lakefront Centre
Inseliquai 12
6005 Lucerne, Switzerland
Tel: +41 (0) 41 369 9000; Fax: +41 (0) 41 369 9001

MARSEILLE: Grand Hotel Beauvau Marseille Vieux Port – MGallery Collection
4 Rue Beauvau
13001 Marseille, France
Tel: +33 (4)9 15 49 100; Fax: +33 (4)9 15 41 576

MUNICH: Le Méridien Munich
Bayerstrasse 41
80335 Munich, Germany
Tel: +49 (0) 89 2422 0; Fax: +49 (0) 89 2422 2025

MUNICH: The Westin Grand Munich
Arabellastrasse 6
81925 Munich, Germany
Tel: +49 (0) 89 9264 0; Fax: +49 (0) 89 9264 8699

PARIS: Hotel Scribe Paris
1 Rue Scribe
75009 Paris, France
Tel: +33 (0) 1 44 71 24 24; Fax: +33 (0) 1 42 65 39 97

PARIS: Pullman Paris Montparnasse Hotel
19 Rue Commandant René Mouchotte
75014 Paris, France
Tel: +33 (0) 1 44 36 44 36; Fax: +33 (0) 1 44 36 47 00

PLOVDIV: Ramada Plovdiv Trimontium
2, Kapitan Raicho St.
4000 Plovdiv, Bulgaria
Tel: +359 (0) 32 60 50 00; Fax: +359 (0) 32 60 50 09

PRAGUE: InterContinental Prague
Pařížská 30
110 00 Prague 1, Czech Republic
Tel: +420 (0) 296 631 111; Fax: +420 (0) 224 811 216

PRAGUE: Hilton Prague Old Town
V Celnici 7
110 00 Prague 1, Czech Republic
Tel: +420 (0) 221 822 100; Fax: +420 (0) 221 822 200

VIENNA: InterContinental Vienna
Johannesgasse 28
1030 Vienna, Austria
Tel: +43 (0) 1 711 22 0; Fax: +43 (0) 1 713 44 89

ZURICH: Hotel Continental Zurich – MGallery Collection
Stampfenbachstrasse 60
8006 Zurich, Switzerland
Tel: +41 (0) 44 360 6060; Fax: +41 (0) 44 360 6061


Embarkation & Disembarkation
Official embarkation time is 3 p.m. for all ships. This allows the staff and crew enough time to prepare your stateroom and have the ship ready for your cruise. If you arrive earlier, you may check your luggage on board and relax in the Main Lounge or explore the local area.

Official disembarkation time is 9 a.m. You may disembark earlier if the ship is moored in your final destination. You may disembark later provided you have vacated your stateroom and checked out no later than 9 a.m.


During the Cruise
Reception
The ship’s reception desk is open 24 hours a day. Should you need any assistance, simply stop by anytime or call from your stateroom by dialing 9.

Onboard Language
The official language on board is English. All staff, crew and local guides speak English and all announcements and lectures will be presented in English. Occasionally, a foreign language guide will be aboard for specific groups, but all important onboard communication (spoken or printed) will continue to be presented in English for the benefit of all guests.

Smoking
Smoking is not permitted anywhere inside the ship, only at the rear of the Sun Deck. For the safety and comfort of all guests on board, your cooperation in observing the no-smoking policy is greatly appreciated.

Ship Schedule
The ship departs promptly from each port in accordance with its cruising schedule. Boarding passes containing important contact information for the ship and your Cruise Manager are handed out prior to every excursion and will be collected upon return. The ship is unable to delay departure for guests who may not be on board. Unless you are on a shore excursion accompanied by an AmaWaterways guide, it is your responsibility to make your own way to rejoin the ship at a subsequent stop. Without limitation, AmaWaterways is not liable for any costs incurred if you miss the ship’s departure for any reason.

Gratuities
Gratuities to your Cruise Manager and the ship’s crew for services rendered are not included in your cruise fare. While the amount of these gratuities depends upon your degree of satisfaction, many guests have asked us for some general tipping guidelines. For good service, we recommend 3 Euros per guest/per day for the Cruise Manager and 12 Euros per guest/per day for the crew (to be divided among all ship personnel). It is also customary to tip a particularly good local guide with 1-2 Euros per guest/per tour. You may wish to tip your bus driver, too. Gratuities to your Cruise Manager and the ship’s crew may be paid with credit card (charged in Euros) by adding them to your onboard bill, or with cash. Tips for local guides and bus drivers may only be paid with cash.


Stateroom Information
Infotainment
AmaWaterways’ complimentary “Infotainment” system is the travel industry’s most comprehensive in-room information + entertainment experience. High-speed Internet and Wi-Fi access make it easy to keep up with the latest news and stay connected with friends and family back home throughout your voyage. Our exclusive movies-on-demand system offers recent Hollywood releases, as well as classic films, travel videos relevant to your destination, English-language news, sports, satellite TV programs and a selection of music channels, all available via your flat-panel TV. If you have questions about navigating the Infotainment system or accessing the Internet, please contact the reception desk for assistance. Please note that the ship’s television reception and internet operate via satellite and may be temporarily restricted or unclear depending on the ship’s location.

Telephone
Your stateroom has a telephone that may be used to call the reception desk and other staterooms. Please refer to the operating instructions provided. Calls may also be made from ship to shore. Charges will be billed to your onboard account. Please inquire at reception for rates.

Climate Control
Your stateroom is equipped with adjustable climate control. Please refer to the instructions provided or check with the reception desk should you have any questions regarding its use.

Electricity
Electricity on board is 220v with European 2-pin power outlets. You may need a European adapter and/or converter for any electrical appliances you bring with you.

Ironing
For safety reasons, the use of travel irons is prohibited on board the ship. Clothes may be pressed for you for an additional fee.

Bathroom Amenities
Your stateroom is equipped with a hair dryer and spa-quality toiletries (soap, body wash, shampoo, conditioner and body lotion).

In-Room Safe
Your stateroom is equipped with a small safe (12 x 14 in / 30 x 35 cm) for your personal use. We recommend placing valuables in the safe whenever you are away from your room. Oversized items may be stored in the ship’s safe at the reception desk.

Additional Stateroom Amenities
Your stateroom has two sets of robes and slippers for your use during the cruise. Complimentary bottled water is replenished daily.


Onboard Facilities & Amenities
Salon & Massage Services
Hair salon services and massage treatments are available on board. Please inquire at the reception desk for a menu of services and to schedule an appointment.

Medical Facilities
There are no onboard medical facilities. Medical assistance can easily be called from shore if required.

Bicycles
Each ship carries a limited number of bicycles and helmets for guests to use whenever the ship is docked. You can explore the riverside bikeways on your own or join a guided bike tour (available in select ports). There is a sign-up sheet to reserve bikes and/or space on guided bike tours. Use of the bicycles is at your own risk and AmaWaterways and its affiliates are not responsible for any injuries sustained during their use.

Fitness Room
Each ship has a fitness room with a selection of exercise equipment, as well as towels and bottled water. Please inquire at the reception desk about hours of operation. There is no attendant on duty and use of this equipment is at the sole risk of the user. AmaWaterways and its affiliates are not responsible for any injuries sustained during the use of the fitness room.

Whirlpool, Pool and Sauna
All ships are equipped with a whirlpool or heated swimming pool, perfect for a refreshing dip. Saunas are available on select ships. There is no attendant on duty and use of these facilities is at the sole risk of the user. AmaWaterways and its affiliates are not responsible for any injuries sustained during the use of the whirlpool, pool or sauna.

Gift Shop
The gift shop sells accessories, souvenirs, gifts and a limited selection of toiletries. Opening hours vary according to the itinerary but are usually 8 a.m. to 10 p.m. daily except on embarkation and disembarkation days.

Ice Machine
For your convenience, an ice bucket is provided in your stateroom. Ice is available from the bar or a self-service ice machine.

Key Cards
A magnetic key card for your stateroom is issued at check-in.

Laundry
Onboard laundry service is available for an additional fee. A price list is provided in your stateroom. Please note that dry cleaning is not available during your cruise.

Library & Games
The ship has a small collection of books for guests to enjoy during the cruise. Please return any borrowed items before disembarkation. We are happy to accept any books or magazines you may decide to leave behind. Puzzles and board games are also available in the library on all ships.

Lounge
All ships have a large, comfortably-furnished Main Lounge that serves as a gathering place for onboard announcements, lectures and entertainment. An onboard pianist plays live music every afternoon and evening and the dance floor and full-service bar make the lounge a popular spot for guests throughout the cruise.

Mail
Stamps and postcards are available at the reception desk and mail is sent out from port each day. AmaWaterways offers guests a selection of complimentary postcards, which can be found at the reception desk or near the library. The reception desk staff is happy to stamp and mail these postcards for you free of charge.

Printer
Each ship is equipped with a dedicated laser printer for printing airline boarding passes. You may send the print job from your stateroom computer or from your wireless capable device. Please ask the reception desk for information about the printer.

Sun Deck
Each ship features an expansive Sun Deck offering 360-degree views of the passing scenery. There is a heated swimming pool or hot tub and ample sun loungers, tables, chairs and a shaded section where you can read, relax or gaze out at the view. For safety reasons there may be times when access to the Sun Deck is temporarily restricted, such as when passing through locks and under low bridges.

Wi-Fi
Complimentary Wi-Fi is available throughout the ship. To access the ship’s Wi-Fi on your personal device (such as a laptop, tablet or cell phone), you may obtain a log-in from the reception desk. Please note that the ship’s internet service operates via satellite and may be temporarily restricted or unclear depending on the ship’s location.


Onboard Dining
All onboard meals are included in your cruise fare. Meals are served in a single seating in the Main Dining Room. At dinner, guests are seated by a host and table reservations are not accepted. Another dining option is the Erlebnis Chef’s Table Restaurant, an intimate venue offering a special tasting menu (dinner only, reservations required). All meals are skillfully prepared by European chefs and consist of Continental cuisine made with fresh, locally-sourced ingredients whenever possible. Breakfast is buffet-style with selections available from the menu as well. Lunch is also buffet-style with salads, soups and a selection of hot buffet items, hot entrées and desserts. Dinner is a multi-course meal with a choice of delicious entrées, including a vegetarian option. If you have special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.) please advise AmaWaterways prior to your departure date. We will make every effort to accommodate your request with the resources available to us.

Beverages
Water on board is potable and we also restock the bottled water in your stateroom on a daily basis. Specialty coffees and teas are available free of charge any time of day and night via a self-serve machine next to the restaurant entrance. At lunch and dinner, fine wines (red and white), beer, soft drinks and specialty coffees and teas are available on an unlimited and complimentary basis. Soft drinks and alcoholic beverages are also available outside of meal times for an additional charge.


Onboard Staff
Captain
The ship’s highly qualified and licensed Captain was carefully selected for his/her vast knowledge of the European waterways, attention to safety and ability to command the ship and crew.

Cruise Manager
Specifically selected for their knowledge, experience and friendly personalities, AmaWaterways Cruise Managers are resourceful, well-traveled and multi-lingual travel professionals. They are responsible for coordinating all daily activities both on and off the ship.

Hotel Manager
The ship’s Hotel Manager oversees the hotel operation aboard the ship.

Ship’s Crew
All AmaWaterways crew members, from the nautical crew to cabin stewards, are thoroughly trained to ensure that you enjoy the best vacation possible.


Shore Excursions
Audio Headsets
We will provide you with a sophisticated, lightweight audio headset system to take along on shore excursions, so you never have to miss a word of your guide’s insightful commentary.

Daily Cruiser Newsletter
The ship’s daily newsletter contains information about each day’s activities, shore excursions, tour departure times and more. We recommend carrying each day’s newsletter with you whenever going ashore, as it contains the ship’s docking address, All Aboard times and your Cruise Manager’s telephone number.

Detailed Itinerary
The Detailed Itinerary sent with your final travel documents describes all sightseeing tours (complimentary and optional) available each day of your cruise, as well as any applicable land extensions.

Limited Edition Tours
Your river cruise itinerary includes a complimentary tour in nearly every port. In select cities, we also offer one or more alternative excursions known as Limited Edition Tours, unique shore excursions with a very specific focus. These special interest excursions are ideal if you have already visited a certain destination or simply want to do something a little different.

Space may be limited on these tours, so if you are interested we encourage you to reserve a spot online (www.amawaterways.com/limited-edition-tours) at least 7 days prior to your departure. You will need your booking number and your booking must be paid in full to pre-register. You will also have an opportunity to sign up for Limited Edition Tours once aboard your ship provided that space is still available.

Motor Coach Safety
For safety reasons, we ask guests to remain seated with seatbelts fastened at all times whenever the coach is in motion. We also strongly advise against using the onboard washroom during transit. Please be advised that doing so will be at your own risk; AmaWaterways and its affiliates are not responsible for any injuries sustained for failing to heed these safety precautions. Carry-on bags, purses and other bulky items should be safely stowed in the overhead luggage racks or under your seat to keep the aisles clear. Please do not stow heavy items overhead. No guest or any valuable items should remain on the coach during stops. Take a moment to note all emergency exits and please be careful whenever entering and exiting the coach.

Sightseeing
A sightseeing tour is included in each city or town you visit, along with free time to explore on your own (schedule permitting). These sightseeing tours may be on foot, via motor coach or a combination of both. Each tour is led by a qualified English-speaking local guide or your Cruise Manager.

Water Levels
In the event of fluctuating water levels on certain stretches of the river, it may be necessary to operate part of your planned itinerary by motor coach or to alter the daily program as determined by the ship’s Captain.


Optional Tours
We offer some optional excursions and tours to help you make the most of your free time. These itinerary-specific tours provide additional opportunities to experience the local culture. Your Cruise Manager and local host can provide additional details, answer any questions and make bookings for these tours. Charges can be paid with cash or credit card. Please note that tour availability is subject to sufficient participation, weather conditions and seasonal suitability. All optional tours and prices (per person) are listed in Euros and are subject to change without notice.

AUSTRIA
Mozart & Strauss Concert in Vienna €59
Full-day excursion to Salzburg €65
Schönbrunn Palace €39

BELGIUM
Half-day excursion to Brussels €45
Half-day excursion to Bruges €69

CZECH REPUBLIC
Half-day excursion to Terezin €39
Folklore Dinner Show €59
Lobkowicz Palace €59

FRANCE
Montmartre & Illuminations €49
Parisian Cabaret (Dinner & Show) €135
Seine Cruise & Montparnasse Tower €52

GERMANY
Half-day Rothenburg €49
Weltenburg Danube Gorge (seasonal) €49

HUNGARY
Puszta excursion with lunch €59

SPAIN
Montserrat €39
Tapas Walk €65

SWITZERLAND
Swiss Mountain €91
Rhine Falls €66

TURKEY
Bosphorus Cruise €39
Turkish Delight €39


Context Travel Tours
AmaWaterways is happy to present an additional menu of optional scholar-led tours for guests doing post-cruise land packages in Barcelona, Paris and Prague. Context Travel Tours are unique small group tours led by architects, historians, art historians and other cultural experts, a perfect complement to our regular shore excursions. Context Travel Tours may be booked through your Cruise Manager. Guests doing a pre-cruise land package may also book a Context Travel Tour on their own via the company’s website, (www.amawaterways.com/contextwalks). Prices listed are per person. Context Travel Tours are based on availability and are subject to change.

BARCELONA
Barcelona and the Sea €70
Gaudi in Context €87

PARIS
Louvre French Masters €84
Musee d’Orsay & Paris in the 19th Century €91
Paris Market Walk €85
Rive Gauche Evening Stroll €60

PRAGUE
Art Nouveau & Modernism, Prague at the turn of the Century €68
From Iron Curtain to Velvet Revolution, a Tour of Communist Prague€68
Jewish Prague €68


Docking Locations
Some European ports have more than one docking location, so please refer to your cruise voucher for the exact address. Local river authorities are responsible for allocating docking spaces and locations may vary depending upon the number of ships in port on any given day. Ships typically moor facing upstream, against the current. There may be times when multiple ships are tied together and views from your stateroom are temporarily restricted. These are typical situations beyond the control of AmaWaterways. Docking locations may also change without notice. For guests making their own way to the ship, please contact the ship on the day of your embarkation to verify its exact location.

Amsterdam, the Netherlands
Docking area: de Ruyterkade
Street address: de Ruyterkade Oost

In Amsterdam, river cruise vessels usually dock behind the Central Train Station along a street called De Ruyterkade. You can walk along the waterfront to the back side of the station, cross through the building and exit in the center of the city. Alternatively, the ship may be docked at Veemkade or Javakade. Veemkade is located behind the Central Station to the left, or at the Passenger Terminal Amsterdam (PTA). Javakade is located past the PTA and across the bridge. Please refer to your cruise voucher for the exact location.

The closest international airport is Schiphol Airport, approximately 10 miles (16 km) from the ship.

Arles, France
Docking area: Quai Lamartine
Street address: Between Rue Marius Jouveau and Quai du 8 Mai 1945
The ship is located on the east bank of the Rhone River, across from the Place la Martine and just north of the city center.
The closest international airport is the Marseille airport, approximately 47 miles (75 km) from the ship.

Basel, Switzerland
There are three possible docking locations in Basel. Please refer to your cruise voucher for the exact location.
Docking area: Dreiländereck
Street address: Westquaistrasse
The ship is located north of the Three Roses Bridge (Dreirosenbrücke) on the east bank of the river.
Alternate Docking area: Steiger Klybeck or Platform Klybeck
Street address: Uferstrasse
The ship is located north of the Three Roses Bridge (Dreirosenbrücke) on the east bank of the river.
Alternate Docking area: St. Johanns-Park
Street address: St. Johanns-Ring
The ship is located between the Three Roses Bridge (Dreirosenbrücke) and Johanniter Bridge, along a street called St. Johanns-Ring.
For all three ports the closest international airport is Basel-Mulhouse-Freiburg (BSL), approximately 6 miles (9 km) from the ship.

Budapest, Hungary
Docking area: Mahart – International Passenger Port
Street address: Belgrad Rakpart
The ship is located on the Pest side between the Elizabeth Bridge and the Liberty Bridge.
The closest international airport is the Ferenc Liszt Airport (BUD), approximately 12 miles (19 km) from the ship.

Lyon, France
There are two possible docking locations in Lyon. Please refer to your cruise voucher for the exact location.
Docking area: Quai Claude Bernard
Street address: Quai Claude Bernard
Quai Claude Bernard is located on the left bank of the Rhone River, between Pont de l’Université and Pont Gallieni.
Alternate Docking area: Quai Fillon
Street address: Quai Fillon
Quai Fillon is 2 miles (3 km) south on the left bank of the Rhone River, between Port Herriot and Nouveau Parc de Gerland.
For both ports the closest international airport is the Lyon-St. Exupéry airport, approximately 17 miles (27 km) from the ship.

Nuremberg, Germany
Docking area: Nuremberg Harbor
Street address: Hafenstrasse, Main-Donau-Kanal Km 71
The ship docks along the Main-Danube Canal, located outside the city center.
The closest international airport is Nuremberg Airport (NUE), approximately 10 miles (16 km) from the ship.

Paris, France
There are two possible docking locations in Paris. Please refer to your cruise voucher for the exact location.
Docking area: Port de Javel Bas
Street address: Quai André Citroën
Quai André Citroën is located by Pont du Garigliano.
Alternate Docking area: Port de Grenelle
Street address: Quai de Grenelle
Quai de Grenelle is located on the right bank of the Seine River, by Pont de Bir-Hakeim.
For both ports the international airport used by most arriving guests is Charles De Gaulle Airport, approximately 25 miles (40 km) from the ship.

Port of Luxembourg, Luxembourg
Docking area: Esplanade
Street address: Esplanade
The closest international airport is Luxembourg Airport (LUX), approximately 10 miles (16km) northwest of the Port of Luxembourg.

Rousse, Bulgaria
Docking area: Pontoon No. 9
Street address: Kraybrezhen Blvd.
The ship docks approximately 10 minutes from the city center on Kraybrezhen Blvd., just off Blvd. Tsar Ferdinand. The closest international airport is Bucharest Henri Coanda Airport (OTP), approximately 62 miles (99 km) from the ship.

Vilshofen, Germany
Docking area: Schiffsanlegestelle Donaupromenade
Street address: Untere Donaulände
The closest international airport is Munich Airport (MUC), approximately 90 miles (144 km) from the ship.


Locks
Locks between cities

From Koblenz to Port of Luxembourg (Mosel): 12 locks
From Frankfurt to Bamberg (Main River): 34 locks
From Bamberg to Kelheim (Main-Danube Canal): 16 locks
From Kelheim to Budapest (Danube): 16 locks
From Basel to Amsterdam (Rhine): 13 locks
From Arles to Lyon (Rhone): 12 locks
From Paris to Rouen (Seine): 6 locks


Metric Conversions
1 kilometer (km) = .62 mile (mi)
1 mile = 1.609 km
1 centimeter (cm) = .39 inches (in)
1 inch = 2.54 cm
1 meter (m) = 3.28 feet (ft)
1 Foot = .30 m
1 pound (lb) = .452 kilogram (kg)
1 kilogram (kg) = 2.20 lb

Temperature Conversions
Temperature Conversions
38 Celsius = 100 Fahrenheit
35 Celsius = 95 Fahrenheit
30 Celsius = 86 Fahrenheit
25 Celsius = 77 Fahrenheit
20 Celsius = 68 Fahrenheit
15 Celsius = 59 Fahrenheit
10 Celsius = 50 Fahrenheit
5 Celsius = 41 Fahrenheit
0 Celsius = 32 Fahrenheit

Helpful Key Phrases
Dutch
How are you? Hoe gaat het met je?
Hello Hallo
Goodbye Tot zienz
Good morning Goedemorgen
Good evening Goedenavond
Thank you Dank u
Please Alstublieft
How much? Hoeveel?
Which way to….? Hoe kom ik bij….?
Yes Ja
No Neen
Do you speak English? Spreekt u Engels?

French
How are you? Comment allez-vous?
Hello Bonjour
Goodbye Adieu
Good morning Bon matin
Good evening Bonsoir
Thank you Merci
Please S’il vous plaît
How much? Combien?
Which way to…? Où se trouve….?
Yes Oui
No No
Do you speak English? Parlez-vous Anglais?

German
How are you? Wie geht es ihnen?
Hello Hallo
Goodbye Auf wiedersehen
Good morning Guten morgen
Good evening Guten abend
Thank you Danke schön / Danke
Please Bitte
How much? Wie viel?
Which way to….? Wie komme ich zur…?
Yes Ja
No Nein
Do you speak English? Sprechen sie Englisch?

Hungarian
How are you? Hogy vagy?
Hello Szervusz
Goodbye Búcsú
Good morning Jó reggelt!
Good evening Jó estét!
Thank you Köszönöm!
Please Kérem
How much? Mennyi?
Which way to…? Hogy jutok el…?
Yes Igen
No Nem
Do you speak English? Beszél Angolul?


To book this cruise, please fill out a copy of the form below, sign and email/fax to:

sharion@sonoma-napawinecruises.com

or

707-749-0306 Fax

 

Sign Up Form (PDF)

Sign Up Form (DOCX)